Swat Technician

Aerwave delivers next-generation Managed Wi-Fi for multifamily communities-seamless, gigabit-speed internet that's always on, everywhere on your property.

With 24/7 domestic support, intuitive digital tools, and real-time insights, we empower residents, property teams, and owners to stay connected and in control. More than just Wi-Fi, Aerwave builds trust and future-proofs your community for tomorrow's digital lifestyle.

The Swat Technician will be the tip of the spear, kicking off new construction jobs with contractors, supervising WiFi and network hardware installations, conducting pre-deployment site surveys, activating networks, and providing emergency field support when needed. You will collaborate with Construction Managers, Engineering, and third-party vendors to ensure successful installations from start to finish.

This is a dynamic role ideal for a technician with a broad skill set in structured cabling, wireless networking, troubleshooting, and contractor supervision.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

Site Surveys & Pre-Construction Assessments

• Perform site walks to evaluate existing conditions and infrastructure readiness.

• Document findings and share with engineering and project management teams.

• Recommend installation strategies and highlight any field-level risks or obstacles.

Installation Oversight & Technical Support

• Oversee on-site structured cabling, fiber, WiFi, and network hardware installations.

• Conduct quality control checks and provide in-field troubleshooting.

• Serve as Aerwave's on-site technical lead, bridging the gap between contractors, engineering, and PMs.

Network Activation & Testing

• Coordinate with engineering for final network activation and testing.

• Validate successful device connectivity, signal coverage, and backhaul performance.

• Identify and escalate issues requiring deeper technical investigation.

Emergency Support & Escalations

• Respond to emergency field service requests and outages.

• Diagnose and repair network hardware or low-voltage infrastructure issues.

• Communicate findings and resolution paths to internal stakeholders.

Documentation & Reporting

• Submit detailed daily field reports, including photos, test results, and project status updates.

• Maintain and track inventory of hardware deployed or delivered on-site.

• Assist in punch-list creation and closeout documentation.

Teamwork & Safety

• Communicate effectively with customers, team members, and supervisors.

• Must maintain a positive attitude and show adaptability to change.

• Adhere to safety procedures and regulations.

REQUIRED QUALIFICATIONS:

Education/Experience:

• High School Diploma or General Education Degree (GED).
• 4+ years of hands-on experience in low voltage, cabling, or wireless network deployments.
• Strong knowledge of structured cabling (Cat6, fiber), WiFi access point installation, and PtP/PtMP wireless equipment.
• Experience conducting site surveys and interpreting construction drawings.
• Ability to work independently on active construction sites and occupied buildings.
• Willingness and ability to travel up to 80% nationwide.
• Valid driver's license and clean driving record.
• Basic knowledge of RF and wireless signal propagation principles.
• Familiarity with testing tools: cable certifiers, OTDRs, light meters, RF scanners.
• Proficiency in the use of a computer, and software applications including Microsoft Office.

Knowledge, Skills, and Abilities:

• Highly organized and attentive to detail, with the ability to work on multiple tasks/projects simultaneously (multi-task).
• Effective interpersonal skills with the ability to work with personnel at all levels, both within and outside the company.
• Easily takes initiative and works independently.
• Maturity, professionalism, and good work ethic.

Physical Demands / Work Environment:

• Ability to lift and carry up to 50 pounds, climb ladders and work at heights up to 50 feet, and work in confined spaces or outdoor environments.
• Ability to work in hot, cold, and/or noisy environments.

Benefits:

• Join a dynamic, fast-growing company where you will have the opportunity to make an immediate, high-level impact to Aerwave's growth and success.
• Clear line of sight for career advancement and significant accomplishments.
• Base salary that is externally competitive and bonuses and ad-hoc recognition awards, that are based on efforts and tied to performance.
• We work hard at Aerwave, and you will too. But that means we need time off to rest and recharge. All executive team members receive unlimited paid time off.
• Additionally, you receive 15 paid Company holidays.
• High-quality health care coverage through Aetna Base Plan. Aerwave covers 100% of the premium for the base plan and up to 75% of the premium of any higher-tier insurance plan.
• 401(k) matching 100% up to 4% of base salary.