General Manager; store operation at Go Luxury Auto Group llc Dallas, TX

Overview

Go Luxury Auto Group LLC is a brand new boutique retail store, located in the Design District, Dallas. Family owned and operated, we have a showroom and storage facility. We are involved in selling luxury vehicles, distributing from multiple manufacturers (Mercedes, Benz, Lexus, BMW, Land Rover, Jaguar, Maserati, Porsche, Audi, etc.). We serve a wide range of clients in the DFW market and beyond.

Go Luxury Auto Group is seeking an experienced Luxury Used Vehicle Sales Director / General Sales Manager to be part of our team. (Finance experience is required).

• Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
• Hires, motivates, counsels, and monitors the performance of all used-vehicle sales employees.
• Prepares and administers an annual operating forecast and budget for the used vehicle sales department.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect used vehicle sales.
• Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
• Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.
• Develops, implements, and monitors a follow-up system for used vehicle purchasers.
• Maintains vehicle inventory, monitors customer preferences, lost sales, and dealership sales history, and conducts local market analyses to determine which vehicles to stock.
• Conducts daily and weekly sales and sales training meetings.
• Establishes and enforces product knowledge standards.
• Oversees the efforts of used vehicle salespeople to enhance the dealership image and customer satisfaction ratings.
• Helps salespeople close deals.
• Communicates daily with the new vehicle sales manager regarding units needed for used-vehicle inventory.
• Ensures that used-vehicle salespeople are informed of all new inventory and current advertising efforts, including special sales.
• Apprises all incoming used vehicles.
• Ensures cosmetic and mechanical reconditioning is performed within the dealership’s cost and time limits.
• Plans and controls the display of used vehicles.
• Establishes and controls wholesaling activities.
• Establishes delivery procedures and ensures that delivery includes an introduction to the service department and scheduling of the first service appointment.
• Assists in the development of advertising campaigns and other promotions.
• Keeps abreast of auto auction activity and prices and attends auctions on a regular basis.
• Approves all paperwork from auctions and provides proper documentation to the office for purchases.
• Tracks results of auction purchases and compares gross profits of auction vehicles with those of trade-ins.
• Develops and maintains outside sources (wholesalers and retailers) for both buying and selling units.
• Handles customer complaints immediately and according to dealership guidelines.
• Attends manager's meetings.
• Maintains a professional appearance and conduct.
• Other tasks as assigned.

• Previous dealership and management experience a plus.
• Leadership skills with a passion for training fellow employees.
• High energy and enthusiasm throughout the sales workday.
• Goal-oriented, friendly personality, especially in negotiations.
• Attention to detail and strong problem-solving capabilities.
• Quality customer service, communication, computer, and basic math skills.
• Clean driving record and valid driver’s license.

Job Type: Full-time

Pay: $ - $ per year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Finance Manager: 4 years (Preferred)
• Automobile management & finance: 10 years (Preferred)
• Car Dealership upper management: 10 years (Required)
• AUTOMOTIVE Business management ONLY: 10 years (Required)
• Hire & Train: 10 years (Required)

License/Certification:

• Clean Driving Record (Required)

Work Location:

In person