Senior Manager, U.S. Operational Risk Management; Process Management

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Requisition

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Senior Manager, U.S. Operational Risk Management (Process Management) - Dallas, TX

Purpose

Reporting to the Director of U.S. Operational Risk and Operational Resiliency, this position will support U.S. Risk Management in the oversight and governance of mapping and testing key processes. This includes leading projects that map all processes with risks (financial and non-financial) as well as controls, and testing the effectiveness of controls aligned to regulatory requirements. The Senior Manager will support building a strong set of end-to-end risk process maps including those for Risk and Control Assessments (RSCAs).

The result will be an audit-ready environment that maintains evergreen processes within the Risk function. The Senior Manager will complete control effectiveness testing, escalating any issues and gaps to the Director of U.S. Operational Risk and Operational Resiliency. The Senior Manager will be responsible for collaborating with the Director to ensure successful implementation of effective risk controls, mapping the control processes and control testing programs across U.S. Operational Risk and U.S. Operational Resiliency.

Additionally, the manager will manage projects from inception through implementation including scoping, identifying key stakeholders, performing business analysis, establishing clear and achievable objectives, drafting project plans, managing daily execution, reporting and controlling of project-related activities, balancing competing demands for quality, scope, time and cost, and ensuring alignment with Head Office.

What You’ll Do

The Senior Manager responsibilities include (i) analyzing and documenting business processes using standardized methodologies; leading the design and execution of the process-mapping program by working closely with process owners to capture current state and future state workflows. (ii) Evaluating mapped processes for identifying gaps/inefficiencies and non-compliance with regulatory requirements. (iii) creating and managing a centralized repository of process maps.

Recommend and design risk controls and mitigation strategies. Support the integration of these controls into existing processes and monitor their effectiveness to ensure operational resilience.

Prepare clear and concise reports, dashboards, and presentations summarizing process risks, mitigation status, and recommendations for improvement.

Champion a compliance and controls culture by leveraging broader Bank relationships, systems, and knowledge.

Deliver on U.S. Risk Management regulatory compliance and controls program objectives including completion of control testing, escalating any findings through appropriate channels.

The Senior Manager will be required to work with a variety of Enterprise-wide roles including the operational risk teams in developing the framework and process, second line teams and others that conduct compliance and controls related activities that impact SBUS.

Responsible to ensure that the process maps are evergreen and audit-ready to facilitate the smooth review of audits and regulatory inquiries.

Responsible for identifying and escalating any identified material non-compliance of policies and regulations, while mapping and reporting said issues appropriately.

Continuously improving the control process mapping by staying informed of industry trends and regulatory changes. Proposing process enhancements and leading initiatives to strengthen risk management practices.

What You’ll Bring

• Previous experience in process mapping, and risk management
• Proficiency in process mapping tools and risk management methodologies
• At least five years of relevant experience in Audit and/or management consulting and/or financial services and/or internal consulting functions within a complex financial institution, with a demonstrated history of executing the role's key accountabilities and evidencing subject matter expertise in risk and…