Director, Health Plan and Managed Care

Overview

Director, Health Plan and Managed Care

Location:

Dallas, TX

Description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 professionals in over 40 countries. We take a hands-on approach to solving our clients  problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

The Team

The Healthcare Industry Group, a subsidiary of A&M, provides expertise in interim management, restructuring, revenue cycle management, mergers and acquisitions, compliance and regulatory, digital technology and analytics to healthcare clients.

You will have the opportunity to work with clients across health systems, providers, and related healthcare sectors.

As a director, you will be leading a team and acting as the main conduit between healthcare clients and our team on a range of complex assignments. You will manage projects by overseeing interview activities, gathering relevant data, developing goals and deadlines, reviewing work products of junior staff, and communicating with clients directly. Depending on the client project the responsibilities of a director may typically include:

• Managing engagement economics and overall product delivery, budgeting, and timely billing & collections, including managing the implementation risk and profitability for smaller-scale projects.
• Building, reviewing, and presenting financial models such as 13-week cash-flow forecast, pro-forma analysis, and three-statement financial models to clients.
• Improving client tracking tools and developing KPIs and metrics to identify and quantify quality and operational performance improvement opportunities.
• Demonstrating an understanding of health plan financial and operational drivers with the ability to draw insights, influence decisions, and drive results.
• Participating in industry networking events, engaging with HIG content, and using social media to leverage and enhance our brand and seek other opportunities to build a network.
• Acting as integral member of sales team, developing significant portions of the proposal and pitch documents.
• Effectively leading client project plans and teams including meeting deadlines and managing on-time deliverables.
• Communicating and engaging with clients to foster compatible relationships and provide high-quality updates both written and verbal.
• Providing guidance to manage a client through crisis and/or quick solutions and time frames.
• Managing the performance of project teams, including assigning and delegating project responsibilities and providing on-the-job coaching and constructive feedback.
• Swiftly identifying and resolving root causes of client issues while understanding the importance of urgency and accuracy of redesigning processes and developing solutions to achieve client goals.
• Engaging in c-suite and board-level conversations regarding the challenges facing clients and strategic initiatives for solving them.
• Developing a clear transition and handing off plans to ensure improvements are sustainable.
• Discussing organizational framework, understanding key functions, and functional interdependencies.
• Developing health plan payer business models that integrate growth, services, and delivery strategies.
• Managing and mentoring junior staff including training and development.
• Building relationships with existing clients; acting as the main conduit between client and A&M team.
• Seeking opportunities to expand project scope while ensuring differing perspectives are included in business development endeavors.

We are seeking someone with an entrepreneurial and collaborative mindset who will manage ambiguity and thrive in a fast-paced environment. As a director you will have the opportunity to develop a team environment where you and your team embrace a commitment to quality work and continuous improvement. You will use your judgment to assign and delegate…