Facilities & Workplace Services Manager

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Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to
* The Dallas Morning News*’ Dallas-Fort Worth metroplex Top Workplaces 2023 and Go Banking Rate ’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at .
** Responsibilities:
*** Monitor building and its systems (Electrical, HVAC, Plumbing, etc.) and ensures all are in good working order and are properly maintained to ensure on-going efficient and safe working conditions.
* Where applicable, ensures the continuous operations of Emergency Generators, UPSs and ATS equipment, inspection schedules and annual testing.
* Understands, implements and maintains safety procedures and plans for emergency preparedness and business continuity.
* Manage all aspects of facilities maintenance, including preventative maintenance, repairs and renovations.  Develops and implements preventative maintenance schedules for equipment such as generators, chillers, ATS/UPSs and cooling units that support critical environments along with environmental services like carpet cleaning, window cleaning and filter changes.
* Assists in the optimization of space, coordinates office and employee moves and space changes while managing efficient use of resources.
* Assists in the negotiation of and manages contracts with external vendors for services such as cleaning, landscaping, moving and equipment or appliance preventive maintenance.  Ensure all services are provided per agreement.
* Assists in the development of and manages budgets for facility operations, maintenance and capital projects.  Tracks actual expenses and identifies and/or implements cost-saving opportunities.
* Ensures facility adheres to all relevant health, safety, uniform building codes and environmental regulations.
* Recommends and implements both short and long-term plans for facility improvements, upgrades and sustainability.
* Oversees and manages maintenance and cleaning staff which are employed by or contracted for Texas Capital. As needed, engages third party vendors to perform painting, plumbing, electrical and mechanical repairs and arranges access, COI compliance and scope of work.
* Assists with the purchase of furniture, fixtures, and supplies and manages assets for redeployment as needed for projects or space renovation. Meets with vendors and major suppliers to evaluate products and services. Assists in negotiation agreements to ensure quality and pricing.
* Supports planning and project management teams.  Establishes and maintains relationships with architects, engineers, contractors, and consultants engaged in projects to ensure projects are aligned with current facility and Corporate Standards.
* Provides operational oversight for Workplace Services (amenities, mail, print/copy areas) ensuring service delivery aligns with Workplace Experience strategy set by the Workplace Experience team.
* Partners with Workplace Experience leadership to execute service standards and maintain an employees-first environment.
* Exhibits and promotes high standards of customer service and teamwork.  Maintain on-going relationships with line of business contacts.
* Contributes to and maintains reports relating to budgets, space utilization, vendor activities, preventive maintenance schedules, cleaning frequencies and moves.  Assures adherence to corporate space and furniture guidelines.
* Collaborates with Space Management on floor plans and as-builts to confirm they are accurately maintained in central repository and records of space occupancy and utilization are always current.
* Familiar with contract language to ensure adherence to real estate leases, amendments, and other related documents for all properties in management portfolio.
* Representative to building ownership’s general management, property management teams and landlord’s contractors to ensure all facility management services are being provided at high performance level.  Review monthly invoices for completion of work and accuracy.
* Conducts reoccurring…