Operations Supervisor

Job

Updated:
Feb 24, 2026

Location:

Dallas, TX, United States

Category:
Facilities/Office Services

Apply Now

Share:

About Kirkland & Ellis

At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 22 offices worldwide.

Our dedicated professionals share our lawyers' commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

What You'll Do

As our Operations Supervisor, you'll partner with the Senior Manager of Administration (SMA) to ensure the Dallas office runs seamlessly, overseeing Facilities, Delivery Services (Mailroom), and Digital Services (Reprographics). This hands-on role blends leadership, operational expertise, and customer service, ensuring attorneys, staff, and clients receive top-tier support.

The schedule for this position is:

* Monday through Friday, onsite, with occasional after-hours or weekend needs.

* Lead and Collaborate:
Drive operational excellence by coordinating cross-functional initiatives, implementing Firmwide policies, and fostering a culture of continuous improvement. Analyze and recommend process enhancements to optimize office services.

* Supervise and Develop Teams:
Coach, train, and manage operations personnel, including performance reviews, career development, and addressing employee concerns. Ensure cross-training across department functions and maintain high morale, engagement, and productivity.

* Oversee Facilities:
Manage maintenance, security, and vendor relationships. Coordinate inspections, repairs, and emergency procedures while maintaining a safe, efficient workspace.

* Manage Digital & Delivery Services:
Supervise reprographics, mailroom, and digital services operations, ensuring accuracy, confidentiality, and timely completion of document requests. Maintain equipment, supplies, and organized work spaces.

* Handle Purchasing, Inventory & Budgeting:
Ensure procurement aligns with policies, track inventory, manage vendor invoices, and support financial reporting for departmental operations.

* Support Space Planning & Moves:
Collaborate on office layout, space utilization, and moves to accommodate staffing changes and special programs. Coordinate with Technology, Guest Services, and HR to resolve logistical challenges.

* General Operational Support:
Plan, execute, track, and report on operational activities, supporting the Dallas office's overall functionality and service quality.

What You'll Bring

* Education:

Bachelor's degree preferred, or equivalent on-the-job experience.

* Experience:

5-7 years in operations or facilities management in a professional services environment, with at least 3 years in a supervisory role; law firm experience preferred.

* Leadership & Client Service:
Proven ability to lead teams, deliver exceptional service, and exercise independent judgment and discretion.

* Operational Expertise:
Skilled in change management, performance management, time management, and continuous process improvement.

* Communication & Interpersonal

Skills:

Strong written and verbal communication, with the ability to motivate, resolve conflicts, and collaborate across teams.

* Analytical

Skills:

Ability to collect, analyze, and report operational data effectively.

* Technical Proficiency:
Comfortable with Microsoft Office Suite (Word, Outlook, Excel) and standard office technologies.

If you thrive in a fast-paced, collaborative environment and enjoy leading operations that keep a professional services office running smoothly, we'd love to hear from you!

How to Apply

Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now."

Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

#LI-Onsite #LI-SB1