Account Supervisor - Public Relations

Our product is our people, and we’re committed to propelling them forward! Are you the next great True Pointer to join our team? Do you enjoy working in a fast-paced environment where you’re doing valuable work and discovering something new every day—even if you have a tenured career? You’re a True Pointer if you’re nimble and committed to delivering excellent client service and meaningful results!

TruePoint Communications is a seven-time Inc. 5000 fastest-growing company and a four-time Top 100 PR agency in the USA that values innovation, collaboration, and growth. With flexible work options and unique perks like competitive health benefits, 401k profit-sharing, sabbaticals, and professional development opportunities, we’re committed to empowering our team to excel.

TruePoint’s Account Supervisor on our Marcom team is a key leadership role responsible for accounts, people, and client service and management. The ideal candidate has deep experience implementing high-impact marketing communications programs for both consumer and business-to-business brands.

They know how to build and implement strategic programs that generate meaningful results for multiple clients. This individual has a proven track record of providing excellent client service and client retention. The candidate should be driven, savvy, a team player, and solution-oriented.

We’re seeking a team leader who genuinely cares about propelling others forward. This individual will play a central role in the talent management and development of their direct reports.

• Serve as the primary point of contact for assigned clients, building strong relationships throughout the organization and ensuring high-quality service delivery. Provide high-impact strategic counsel and recommendations to clients.
• Manage day-to-day client activities, including communication, research, planning, implementation and evaluation of marketing activities, and paying careful attention to budgets, resources, deadlines, and client expectations. Have the ability to multitask in a fast-paced, deadline-driven environment.
• Deliver high-quality written and verbal content and present persuasively.
• Bring a big-picture view to developing and executing strategic programs that meet clients' business and marketing goals, predicting and planning outcomes, and directing efforts for meaningful results.
• Consistently secure high-quality, high-impact media opportunities for clients bringing a strong awareness and understanding of the media landscape.
• Build and maintain strong relationships with key journalists (including national media), influencers, and other stakeholders to drive media coverage and brand awareness.
• Support clients during crisis situations with clear, concise strategies and recommendations.
• Oversee client budget and monthly billing and financial forecasting. Manage financial metrics, including utilization, scopes, and profitability.
• Effectively upsell clients to grow account revenue. Lead new business efforts to acquire new clients, including research and proposal preparation.
• Be an excellent and skilled writer. Possess a strong attention to detail and the ability to coach others in writing. Be able to effectively develop media materials that follow AP style and are aligned with client strategy.
• Plan and execute media and other events.
• Collaborate effectively across the agency with other internal teams.
• Build a high-performing, highly-skilled, and engaged team. Delegate and project management effectively with the team.
• Create high-level positioning and messaging for clients.
• Effectively manage, coach, and develop team members with a focus on creating a great employee experience and retention. Proactively identify beneficial training and development opportunities.

• 5+ years of public relations and/or corporate communications experience
• 2+ years of proven project management experience
• 2+ years of direct experience supervising people and team management experience
• 3+ years of experience managing clients, including planning, budgeting, and utilization
• Expertise with marketing communications, content marketing, social media,…