Program Manager

Company Description

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common.

We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at

A Project Manager is equal parts planner, problem solver, analytical thinker, and client relationship builder. You’ll be leading global teams and clients to deliver digital solutions. You watch timelines and budgets like a hawk. You’re fanatic about quality. You are key to building a positive team environment. You are great at building relationships and driving team collaboration. You care deeply about individual development and high performance standards.

You love the details, get excited about planning weeks / months ahead and thinking about risks that may get in our way. You transition seamlessly between the nitty-gritty details and the big picture. You may play a variety of roles as a Project Manager: running a small project on your own, leading a work stream / track within a larger project, supporting more senior level project managers with day‑to‑day project leadership activities.

You’re crazy organized and comfortable prioritizing when there are too many balls in the air. You love solving problems. You know how businesses work. And, you have excellent verbal & written communication skills. Obviously, you will have a deep understanding of project management tools and methodologies. You thrive in a fast‑paced environment and know how to adapt your approach when working with people from different disciplines (technology, creative, data, strategy and marketing engagement).

• Work with pursuit teams to complete RFPs, project scoping, sizing and pricing estimates
• Contribute to establishing a project vision
• Develop and track project plans for individual tracks of work (as part of a larger project plan)
• Clarify and communicate project objectives and success criteria
• Manage and control project scope and the change control process
• Drive project delivery through effective use of internal and client status meetings
• Assist Account team in managing client relationships and preparing for client meetings
• Plan and execute client workshops
• Develop relationships with appropriate client stakeholders
• Provide day‑to‑day contact for client on track related communications
• Assure that projects are delivered according to schedule and within budget
• Maintain awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.)

• 3-5 years of project management experience
• Proven experience overseeing brand campaigns and managing every stage of production, including pre‑production, production (video/photo shoots), post‑production, and asset development
• Thrives in a fast‑paced environment, excels at leading multidisciplinary teams, and brings experience in the QSR (Quick Service Restaurant) sector
• Experience implementing marketing/content, CRM or e‑commerce platforms preferred
• Solid understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings
• Strong knowledge of software development life cycles, email, web technologies, web development processes and the delivery of multidisciplinary solutions, etc.
• Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills
• Experience with Jira and Workfront is preferred
• Successful history of client contact including experience in setting and managing client expectations
• Strong…