Compliance Senior Manager, U.S. BOE Field Compliance Officer

About the role

The Compliance Senior Manager, U.S. BOE Field Compliance Officer (FCO) is a senior member of the Global Risk, Ethics & Compliance organization and the Field Compliance Officer operating model. The role represents CBRE’s Ethics & Compliance Program across the United States, mainly covering Global Workplace Solutions line of business operations within Building Operations & Experience business segment. The Compliance Senior Manager operates independently from the business and reports through the Global Risk, Ethics & Compliance organization to the AMS Region Compliance Senior Director, with ultimate accountability to the Global Chief Ethics & Compliance Officer.

Subject to available capacity and without compromising independence, the Compliance Senior Manager may also provide temporary, targeted support of US Advisory.

The US BOE FCO role exists to foster and strengthen “Tone at the Top” with country and business leadership, and to support the development of “Tone in the Middle”, empowering managers to lead on Ethics & Compliance risks and in alignment with CBRE’s culture and RISE values. Acting as an independent business partner across CBRE’s Building Operations & Experience business segment in the assigned Territory, the US BOE FCO will proactively support and advise Management and staff to ensure the business fulfils its duty to comply with applicable regulatory and legal requirements, and with internal policies and standards.

The US BOE FCO provides independent feedback to the AMS Region Compliance Senior Director and Global Deputy Chief Compliance Officer on the operation of CBRE’s Global Ethics & Compliance Program in Territory and business segment in scope. The US BOE FCO is responsible for identifying material gaps in the local Ethics & Compliance program and prompting appropriate action to these gaps by working with local management and the Global Ethics & Compliance Programs as needed.

Where appropriate and subject to available capacity, the role may also deliver temporary, clearly scoped support to US Advisory to address defined needs at the direction of the AMS Regional Senior Director.

• Acts as the key point of contact between CBRE’s business leaders in the Territory and the Global Risk, Ethics & Compliance Team. The US BOE FCO has access to the various subject matter expertise, tools, technologies and procedures within the Global Risk, Ethics & Compliance Programs, and will make these available to the business to proactively and pragmatically address current and emerging compliance issues and risks in the business.
• Works with local Management and staff to help the business identify compliance risks. Review, challenge, and advise on risk mitigation strategies and remediation plans, ensuring alignment with global standards and regulatory expectations.
• Ensures the required CBRE Global Risk, Ethics & Compliance program deliverables are implemented across the Territory and executed in a manner consistent with CBRE standards and corporate requirements. Including, but not limited to:
  • Oversee the identification, prioritization, and management of compliance risks across the Territory.
  • Advise the business on local risks and global Ethics & Compliance initiatives based on risk assessments.
  • Serve as the escalation point for systemic or high‑impact compliance issues, including those requiring regional or global attention.
  • Establish consistent compliance standards, controls, and monitoring frameworks across regions and business models.
• Manage governance of global corporate policies within the Territory, including approval of local policy addendums, and ensure current policies are accessible to staff.
• Sponsor and oversee risk‑based monitoring programs (such as financial crime prevention, sanctions compliance, data privacy) in coordination with subject‑matter experts and global programs. These activities include:
  • Securing leadership engagement.
  • Facilitating the update and implementation of the appropriate company policies and procedures.
  • Supporting the provision of adequate training to key employees.
  • Providing timely compliance advice to the business.
  • Discussing audit…