Maintenance Assistant Manager

About this Role

The Maintenance Assistant Manager plays a key support role in ensuring the hotel's facilities operate efficiently and effectively. Working under the direction of the Facilities Manager and the Director of Engineering, this position assists with the daily operations, project coordination, and maintenance activities throughout the property. The role requires strong collaboration across departments to maintain a safe, well‑functioning, and guest‑ready environment.

• Assist in coordinating and supporting hotel maintenance projects and planning meetings with operational teams to ensure smooth execution.
• Monitor ongoing projects to ensure work meets Hyatt brand standards, reporting any quality issues or delays to the Facilities Manager.
• Assist in overseeing vendor and contractor relationships, acting as a liaison to ensure clear communication, timely completion of work, and alignment with hotel expectations.
• Inspect maintenance and engineering team work regularly to ensure quality, safety, and timely completion of assignments.
• Order and manage maintenance department supplies, tools, and materials to ensure appropriate inventory levels and cost control.
• Support the Facilities Manager in maintaining the department’s budget, including monitoring expenditures and identifying cost‑saving opportunities.
• Participate in work calls and daily team pre‑shifts, helping to delegate tasks and ensure alignment on departmental goals.
• Ensure timely and accurate completion of assignments and work orders by the team, following up on open items and reporting progress.
• Assist with timekeeping, payroll tracking, and attendance records to ensure accuracy and compliance with hotel policy.
• Provide coaching, leadership, and on‑the‑job training to engineering and maintenance team members to promote development and performance improvement.
• Help conduct regular safety and operational training for team members on protocols, equipment use, and emergency preparedness.
• Help ensure compliance with all applicable local, state, and federal codes, regulations, and hotel safety standards.
• Respond to and resolve guest maintenance concerns promptly and courteously, escalating as needed to uphold service standards.
• Assist with emergency response procedures, including drills and real‑time event coordination.

• 1+ years of hotel knowledge and experience preferred.
• 1+ years of management background preferred.
• Mechanical and electrical knowledge required.
• A true desire to satisfy the needs of others in a fast‑paced environment.
• Refined written and verbal communication skills.
• Service‑oriented style with professional presentation skills.
• Available to work a flexible schedule as business requires: nights, weekends, and holidays.
• Possess excellent organizational, interpersonal, and administrative skills.
• Proficient in Microsoft Office and have the ability to learn and navigate systems efficiently.

• Medical, dental, vision benefits offered at 30 days of employment.
• Complimentary on‑site hotel covered parking.
• Complimentary colleague meal during shift.
• 401K options and company match.
• Discounted and complimentary hotel accommodations anywhere in the world.
• Paid holidays, sick time, and vacation.
• Learning and development assistance.
• And so much more.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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