NTK Operations Manager

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job area:
Managerial

DSV – Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's third largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers. Read more at

Division:
Solutions

Job Posting

Title:

NTK Operations Manager

Time Type:
Salary

The Operations Manager is responsible for supervising, labor management, and planning of inbound, outbound, product slotting and customer communication activities on a daily basis, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems.

As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site‑specific policies.

Conduct staff meetings to review daily/weekly work activities, plan and assure continuous improvement.

Effectively keep senior management and client representatives informed of critical issues that affect the operations.

Ensure the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manage operations to meet prescribed productivity and service goals. Comply with terms outlined in the site’s operating agreement with the client.

Implement and report ongoing cost savings measures. Provide ideas and suggestions for more efficient operations.

Meet all client specified KPIs, and comply with Quality system requirements.

Manage the operations to achieve prescribed objectives. Apply sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel, and if needed discipline team members. Provide direction and support to Human Resources. Assist in creating programs for hiring, training, and professional development. Participate in a performance evaluation system for recommending promotions, wage increases, and other HR activities.

Take overall training and evaluation responsibilities of warehouse staff.

Plan the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assess priorities based on time sensitivity and available resources. Assign duties to appropriate data center staff.

Review pending jobs or trends, plan for reorganization of data center space, and needed changes in levels of supplies, equipment, or staffing needs.

Train new staff in assigned duties, or delegate training responsibility to experienced team member. Assess progress of trainees, and add additional duties as appropriate.

Keep informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary.

Assign supervisory duties to experienced team members acting as leads for lower level data center staff. Keep abreast of progress or problems.

Keep manager advised of progress or problems requiring attention on a daily basis. Hold regular meetings with data center staff to assess the group’s overall status. Discuss ideas for improvement. Keep staff informed of new developments.

Assist in the physical operations as needed.

Deliver results by leveraging the skills of the right people at the right time.

Maintain a high degree of motivation in team members to retain focus on providing highest…