Delivery Manager - F&A
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-06-18
Listing for:
Virrtue
Full Time
position Listed on 2026-06-18
Job specializations:
-
Management
Project & Program Management, Client Relationship Management, General Management
Job Description & How to Apply Below
Job Description
A Delivery manager is responsible for ensuring seamless delivery of services to clients, overseeing project teams, rectifying reliability issues, problem solving, decision making, monitoring progress, tracking KPIs, and managing budgets.
Key Responsibilities- Maintaining positive relationships with existing and new customers and providing excellent customer experience and business growth.
- Identifying customer needs and overseeing service delivery within business needs.
- Managing customer onboarding and transition life cycle.
- Analyzing and troubleshooting delivery issues and managing a delivery team to ensure timely and accurate customer deliveries.
- Leading the service delivery team, managing conflicts and ensuring processes and tasks are carried out efficiently.
- Determining ways to reduce costs and effectively manage FTE within budget without impacting customer satisfaction.
- Assessing customer feedback and using creativity to establish, improve and refine services.
- Building partnerships and liaising with team leaders to determine delivery criteria and solutions for arising issues.
- Developing appropriate key performance indicators to monitor and drive business performance.
- Providing monthly/quarterly high‑quality MIS for management review and analysis.
- Master’s degree in M.com /MBA Finance (advantageous).
- CA / CMA / CPA preferred.
14+ years.
Shift TimingsUS shift (06:30 PM - 03:30 AM).
Work TypeWork from office.
LocationAmbattur IE, Chennai
4300 Alpha Road, Suite 200
Dallas, TX, 75244
Phone:
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