Site Leader
Listed on 2026-06-27
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Management
Operations Manager, Administrative Management
Site Leader
2+Month Contract
Dallas, TX (onsite)
Mon-Fri, 8am - 5pm
Description:
Seeking a Site Leader to oversee daily operations of a small site, service area, or shift while ensuring customer satisfaction, contract compliance, operational excellence, and profitability. This role serves as the primary on-site contact for customer issues and facility support, requiring strong leadership, decision-making, communication, organizational, and multitasking abilities. A flexible schedule is required to accommodate operational needs.
Lead day-to-day site operations and supervise up to two employees.
Serve as the primary on-site contact for customer concerns, service delivery, and contract compliance.
Implement and maintain service excellence standards, service level agreements (SLAs), and contractual obligations.
Create, manage, and complete work orders, site reports, invoices, and operational documentation.
Monitor facility-related issues, coordinate repairs, support vendor visits, and report maintenance concerns.
Assist with office moves, seating arrangements, conference room coordination, and A/V equipment management.
Monitor inventory levels and order office supplies and site products.
Provide document services and operational support as needed.
Train employees on workflow processes, equipment operation, and best practices.
Ensure payroll accuracy by reviewing and correcting timekeeping records.
Manage workflow, job scheduling, quality standards, productivity goals, and deadline compliance.
Support staffing, employee development, performance management, and attendance tracking.
Conduct performance reviews and maintain employee development plans.
Collaborate with customers, vendors, facilities teams, sales teams, and internal departments to resolve operational issues.
Assist with financial management, including cost control, profitability monitoring, budgeting, and profit and loss activities.
Complete month-end reporting and other administrative duties as assigned.
High school diploma or GED required.
Minimum 2 years of experience in a related field.
Experience leading, training, and developing employees.
Ability to make independent decisions and demonstrate confidence, leadership, and accountability.
Strong communication, customer service, teamwork, organizational, and time management skills.
Ability to multitask, prioritize assignments, and keep stakeholders informed of progress.
Technical aptitude with experience operating advanced office equipment and machinery.
Experience delivering classroom and/or informal training sessions.
Ability to establish goals, prioritize objectives, and manage multiple responsibilities.
Proficiency with Microsoft Office and business applications.
Experience with purchasing, inventory management, or procurement systems is preferred.
Ability to interpret and apply detailed instructions, procedures, and operational data.
Flexible schedule with the ability to work early mornings, evenings, or extended hours when needed.
Law firm experience is a plus.
Ability to work in an office environment and perform occasional walking, standing, bending, reaching, lifting, and carrying up to 50 lbs.
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