Director of Operations

Director Of Operations

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Director of Operations for a Premier Title Company in downtown Dallas. The Director of Operations is responsible for below specific duties.

• Develop and implement operational strategies that support company growth and efficiency.
• Ensure operational consistency across all office locations.
• Oversee all functions of the Policy Department, ensuring the timely and accurate preparation, issuance, and delivery of title insurance policies, as well as remittance reporting.
• Resolve complex title, escrow, and closing issues while minimizing operational risk.
• Maintain compliance with underwriting guidelines.
• Manage compliance with Texas Department of Insurance regulations.
• Oversee internal and external audits.
• Supervise the Escrow Software Manager.
• Serve as the liaison between the IT Department and the TPS provider.
• Oversee escrow office licensing procedures.

Required qualifications for the position include:

• A college degree and a minimum of seven years of experience in the title industry.
• A minimum of five years of experience managing multi-department title operations.
• Strong knowledge of title insurance, escrow processes, underwriting requirements, and Texas Department of Insurance regulations, including regulatory compliance.
• Strong knowledge of Ram Quest and Soft Pro software.
• Strong knowledge of underwriter relationships and regulatory audit processes.
• Current Escrow Officer licensure with the Texas Department of Insurance, or the ability to obtain licensure.

Preferred qualifications for the position include:

• Strong attention to detail.
• Proficiency in Microsoft Office, including advanced Excel skills.

Pay Rate Range: $150,000 for salaried positions Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, and experience, and location. Employees have access to healthcare benefits, including medical, dental, and vision as well as a 401(k) plan. Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.