Hospital Director of Operations

Hospital Director Of Operations

Are you a dynamic leader with a passion for healthcare excellence? Dallas Veterinary Surgical Center is hiring an experienced Hospital Director to lead our teams across:
North Dallas, Plano, Grapevine, Frisco, and Fort Worth, TX. Candidates with veterinary medicine experience are highly encouraged to apply! Dallas Veterinary Surgical Center (DVSC) specializes in advanced surgical care for dogs and cats, including neurologic, orthopedic, soft tissue, and minimally invasive procedures. With state-of-the-art technology and groundbreaking techniques, our surgeons set the standard in veterinary medicine. We are seeking a visionary and dynamic Hospital Director of Operations (HD) to lead a large, multi-specialty veterinary hospital within Ethos Veterinary Health.

This leader will oversee the hospital's day-to-day operations, ensuring the highest quality of care for animals while driving financial and operational excellence.

The ideal candidate will have extensive experience in matrixed organizations, a passion for veterinary medicine, and a track record of building collaborative, high-performing teams. You will play a critical role in envisioning the future, driving innovation, and engaging cross-functional teams, including support center colleagues, to foster an environment where excellence and compassion thrive.

What's in it for you?

• A competitive salary range of $120 - $150k annually depending on experience and skill level
• Annual profit-sharing bonus plan
• Relocation bonus
• Comprehensive Benefits package that offers paid time off and a 401k match
• The Company is committed to supporting the professional development of its Hospital Directors by facilitating access to Continuing Education (CE) opportunities to encourage ongoing growth and learning.

Key Responsibilities Envision – Strategic Leadership & Decision-Making

• Envision the future of the hospital in alignment with Ethos Veterinary Health's mission, identifying opportunities to evolve care delivery and operations.
• Make high-quality, evidence-informed decisions that shape long-term hospital strategy and deliver sustainable results.
• Lead through complexity and ambiguity with confidence and foresight, ensuring clarity of direction and purpose.

Transform – Innovation & Operational Excellence

• Drive hospital innovation by leading the adoption of new technologies, systems, and operational best practices.
• Lead continuous improvement efforts to streamline workflows and elevate both the patient and client experience.
• Use data and key performance metrics to guide decision-making and improve hospital-wide effectiveness.
• Responsible for driving positive client and patient experiences by leading management teams and staff to deliver high-quality care and service, supporting the organization's reputation and fostering patient satisfaction.

Engage – Cross-Functional Collaboration & Communication

• Build strong, trust-based partnerships across hospital teams, support center colleagues, referring veterinarians, and community stakeholders.
• Foster transparent communication across all levels of the hospital, aligning teams toward shared goals.
• Balance diverse stakeholder perspectives to support inclusive, strategic decision-making.

Develop – Talent Growth & Team Culture

• Develop and lead a high-performing hospital team by investing in coaching, mentorship, and continuous learning.
• Build a hospital culture rooted in trust, accountability, curiosity, and personal growth.
• Identify and grow future leaders while supporting staff development at every level.

Drive – Operational Execution & Accountability

• Lead financial operations, including budgeting, forecasting, and managing the hospital's P&L to ensure long-term sustainability.
• P artners intentionally with (JV Stakeholders and) Ethos Leadership to ensure alignment on hospital goals, fostering trust, transparency, and a shared understanding of performance expectations and outcomes in order to drive the execution of hospital priorities.
• Demonstrate accountability and adaptability, responding swiftly and effectively to changing priorities.

Inspire – Culture, Vision & Leadership Presence

• Inspire teams by connecting daily…