Tax Change Manager

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally.

There's no one like you and that's why there's nowhere like RSM.

The Tax Change Manager is responsible for creating and maintaining the overall change management plan and supporting deliverables. The goal of this role is to develop and execute a holistic change management strategy that successfully transitions key stakeholder groups from current to future state. This role collaborates with Change Management leaders and colleagues, operations, product teams, IT, other functional areas across RSM, and the field, as needed.

The ideal candidate will have a proven track record of success leading high-performance teams, strong data analytics capabilities, a continuous improvement mindset, and a deep passion for the digital transformational journey.

• Works under the change management leader's direction to manage change throughout the assigned project/ initiative.
• Understands the application of the change management framework and supporting tools (e.g., Tear Sheet, Stakeholder Analysis, Change Impact Analysis).
• Creates and maintains the change management plan and its supporting deliverables (e.g., Tear Sheet, Stakeholder Analysis, Training Needs Analysis, Change Impact Analysis).
  • Ability to assess the proposed change, outline a change plan and implement change management.
• Works to ensure on-time delivery of change materials.
  • Accountable for coordinating, applying and tracking change management tools or activities (e.g. feedback is gathered, training is conducted, communications are delivered).
• Facilitates conversations to ensure comprehensive understanding of the topic(s) (e.g., process, technology); refines deliverables / materials based on outcomes of the conversations.
• Supports the project team / field resources to analyze and develop proposed actions in response to formal feedback.
• Actively pursues opportunities to increase change management acumen via informal / formal training.
• Helps transition work from project/product teams to the operations/business teams.
• May serve as a Performance Advisor including regular feedback, coaching, goal setting and training with assigned advisees.
• Act as the primary liaison to the change sponsor, project manager, leadership, overall project team, and stakeholders.

• Bachelor's Degree (preference given to Business, Technology or Accounting major)
• Certified Change Management Professional (CCMP) (Preferred)

• Minimum 5 years' experience working with leadership, managing managers and individual contributors (required).
• Minimum 5 years' experience working on initiatives that require formal Change Management plans / deliverables (required).
• Results driven; high integrity; ability to influence, negotiate and build relationships; superior communications skills; make complex decisions and manage change (required).
• Effective cross-channel communication skills for differing audiences and situations (required).
• Prior public accounting experience with mid to large size firm(s) or other professional services experience (required).

• Creative, out-of-the-box thinker and problem-solving experience to assess, analyze, troubleshoot, and resolve issues.
• Excellent analytical skills, extraordinary attention to detail, and ability to present recommendations to product teams based on trends and patterns.
• Experience and passion for talent development, and proven experience leading teams through change and digital transformation.
• Passion for digital transformation and providing exceptional experiences both internally for our employees and externally for clients and prospects.
• Strong ownership, bias to action, and know-how to succeed in ambiguity.
• Expert at…