Senior Manager, Global Retail

About The Role

Uber Eats is looking for a passionate and experienced leader with extensive retail and partnerships expertise to deepen our relationships with our most important merchants. You will build and manage a critical and strategic book of business, cultivate strong relationships with key merchant partners and their leaders, and develop innovative strategies to unlock new growth opportunities for our merchants and within the Uber ecosystem.

In this role, you'll work closely with Sales, Marketing, Product, Engineering, Strategy, Operations, and Finance partners across Uber to identify and drive growth opportunities and improve how we engage with our key partners. In this leadership role, you'll be a strategic driver to Uber Eats' success within the Grocery & Retail landscape, wearing multiple hats across executive stakeholder management, team building, strategic planning, contracting and negotiations, and cross‑functional execution, all geared towards maximizing the value we deliver to both Uber and our merchants.

• Executive Stakeholder Management: develop strong relationships with grocery merchant leaders and their teams; understand and navigate stakeholder needs and motivations.
• Strategic Planning: develop and execute a comprehensive strategy for engaging with and growing the business with our largest grocery merchants, including identifying new partnership opportunities, crafting compelling value propositions, and driving growth in orders and gross bookings.
• Data‑Driven Optimization: leverage data to continuously optimize our merchant partner's storefront experiences, merchandising, and marketing; identify ongoing areas for improvement, and execute on them with success.
• Operational Excellence: collaborate with internal operations teams and grocery merchant teams to ensure optimal assortment, pricing, and promotions are on the platform, while consistently delivering an exceptional customer experience.
• Cross‑Functional
  
  Collaboration:
  
  work seamlessly with internal teams' leadership (Sales, Marketing, Product, Operations, Finance, etc.) to ensure successful merchant integrations, program execution, and a seamless user experience for both our merchants and users.
• Identify emerging technologies and market opportunities that can be leveraged to enhance our merchant partner offerings.
• Be a strategic thought leader, consistently pushing the boundaries of innovation and collaboration within the Grocery & Retail space.

• 10+ years of experience within the retail, CPG, e‑commerce, or grocery industry, with a proven track record of success in building and managing strategic partnerships.
• Experience leading an account management or partnership team (optional but preferred).
• Bachelor's degree.

• Deep understanding of the grocery & retail landscape, including current market trends, customer needs, and competitive dynamics.
• Experience developing and executing go‑to‑market strategies for new products or services within the retail, grocery and/or e‑commerce space.
• Demonstrated ability to drive significant growth through strategic partnerships.
• Strong business acumen to understand, anticipate, and solve business needs.
• Strong relationship management and negotiation skills.
• Excellent communication and presentation skills with the ability to effectively communicate complex ideas to both internal and external stakeholders.
• Proven ability to collaborate cross‑functionally with diverse teams (Sales, Marketing, Product, Operations, Finance, etc.) to achieve shared goals.
• Passion for Uber Eats' mission and a strong belief in the power of strategic partnerships to revolutionize the grocery delivery and retail landscape.

• Chicago, IL: USD $183,000 – $203,000 per year.
• Dallas, TX: USD $183,000 – $203,000 per year.
• New York City, NY: USD $203,000 – $225,000 per year.
• San Francisco, CA: USD $203,000 – $225,000 per year.
• Seattle, WA: USD $183,000 – $203,000 per year.
• All full‑time employees are eligible to participate in a 401(k) plan and Uber's bonus program; may be offered equity, bonuses, and other compensation. Various benefits available.

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