Director, Client Relationship Manager, Management

Director, Growth

Dallas, Texas

January Digital is the Marketing Leadership Company. We solve business challenges through media excellence, strategic guidance, and actionable analytics. Our agency team handles full funnel media planning, execution, and optimization while our consulting team offers true strategic leadership for building successful marketing agencies. All our work is supported with a strong foundation of data and actionable insights which ensure our clients are as successful as possible.

As a company, our motto is to build a company that improves the lives of our clients, our people, and the world around us. We support this mission through a number of efforts including our WORKS program. Good Works is our philanthropy program that ensures we have an outsized impact on our surrounding communities through financial and volunteering efforts. Our Well Works program focuses on the mental, physical, and spiritual health of our employees through required minimum PTO, an annual wellness stipend, fully paid health care, fully paid counseling services, extended parental leave, and much more.

Between our work and our culture, January Digital has been recognized more than 125 times, including being named a Best Place to Work by INC four times, Dallas Business Journal three times, one of Ad Age's Best Places to Work in 2025 and 2026, a 2024 NRF Partner of the Year, a seven-time INC 5000 fastest growing company, and numerous awards for our tactical and strategic excellence with innovative partners like Carhartt and Steve Madden.

At January Digital, we combine deep expertise, creativity, and AI innovation to deliver meaningful results. Our team advances through continuous training that keeps us and our clients ahead. We seek candidates with proven AI skills in developing and refining AI inputs, effective use of key tools, and the ability to apply AI to real business challenges. Equally important are sharp critical thinking and a commitment to using AI responsibly to create lasting impact.

Team January Digital is looking to fill a Director role for our agency team. This role requires deep past experience across the digital media landscape and you will be most successful if you have had hands-on experience in multiple channels. You will be the key leader in the strategic development of your client(s) digital media and how it relates to their business objectives.

You will drive communication around industry thought leadership and be seen as a thought leader within your own team and for your own clients. An important part of this job is to be the main strategic lead with your client(s) to be knowledgeable about the industry around you which will help inform strategic goals, drive success through your team's operations and develop opportunities to enable growth.

Inside January Digital, you will also have a role of overseeing and managing a team and are held accountable for the functions within your agency team.

Responsibilities

• Devise the vision to achieve client's strategic objectives through meaningful thought leadership.
• Develop a deep understanding of each client's business and leverage data to deliver consistent results and guide growth opportunities to reinforce the agency's strategic value.
• Build trust with clients by developing a standard of excellence around performance and brand marketing focused on predictable, data-correlated plans to meet business goals.
• Demonstrate thought leadership by identifying key industry changes & evolutions, and emerging technology innovations to provide informed recommendations and propose solutions to clients proactively.
• Drive account strategic success through development and management of short and long term goals, client growth opportunities, and oversight of complex deliverables including quarterly business reviews and annual multi-channel budget planning.
• Lead management of client communication needs across the team and strive to exceed client service expectations.
• Direct team operations to ensure successful delivery of media through development of effective cross-channel marketing plans, flawless campaign management, and data analysis with intent to provide data-led strategic recommendations.
• Lead a team of employees to positive outcomes by providing thoughtful management, training in key areas, and fostering an environment for growth and development opportunities.
• Lead strategic client relationship development and identify opportunities to achieve business growth.
• Collaborate with senior leadership to problem solve company challenges and drive the achievement of company growth goals.
• Produce strategies that deliver interoperability across online and offline channels where possible to meet measurement needs that reflect the omnichannel nature of the consumer journey. (through collaboration with internal analytics team and external partners)
• Proactively work together across teams internally to drive agency development with new business opportunities.
• Travel Requirements:
  This role…