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Senior Managed Services Account & Escalation Lead
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-30
Listing for:
Equinix, Inc.
Full Time
position Listed on 2026-07-30
Job specializations:
-
Management
Account Manager
Job Description & How to Apply Below
Equinix, Inc. is seeking a customer-focused professional to support field, major, and channel accounts after sale. You will manage onboarding, issue resolution, and client communications, while driving data-driven insights and quarterly business reviews.
The role requires strong ITSM knowledge, cross-functional collaboration, and the ability to deliver tailored reports and service improvements across global accounts.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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