Manager, Product Design

Manager Of Product Design

We are seeking an experienced Manager of Product Design to lead our product design team. This is a people leadership and design operations role — the right candidate brings strong craft, genuine management instincts, and the process discipline to lead a team working across a complex, multi-brand product  will manage a team of designers across three interconnected areas: fan-facing web and mobile experiences, a multi-tenant design system, and CMS interfaces that power content delivery across hundreds of school brands.

You will report to the Director of Product & Partner Design and partner closely with Product Management and Engineering.

Essential Duties & Responsibilities:

Lead and Develop the Team

• Manage and mentor a team of Product Designers across multiple product work streams
• Establish clear expectations, defined career development paths, and a culture of craft and accountability
• Conduct regular 1:1s, design critiques, and performance conversations that meaningfully advance individual growth
• Identify skill gaps and build team capability over time through strategic hiring, coaching, and organizational structure

Build and Own Design Operations

• Define end-to-end product design processes — from discovery through delivery — that scale effectively across the team
• Build and maintain design workflows, documentation standards, and team tooling
• Integrate AI tools into team workflows: identify opportunities, establish best practices, and build fluency across the organization
• Leverage product KPIs and usage data to inform design decisions and measure team impact
• Partner with the Director to evolve the design organization's ways of working as the team and product surface continue to grow

Drive Quality Across Three Core Areas

• Fan Experience — Ensure web and mobile app experiences are intuitive, performant, and tied to measurable engagement outcomes
• Design System — Build, govern, and scale component libraries and patterns that flex across hundreds of school brands without compromising consistency
• CMS — Ensure design decisions account for how content is structured, configured, and rendered across the platform
• Champion the end user throughout — in a B2B2C model, the fan remains the ultimate measure of quality
• Partner closely with Engineering to close the gap between design intent and shipped product

Create Alignment Across Teams

• Serve as a strategic design partner to Product Management, contributing to roadmap discussions, discovery, and prioritization
• Represent the design perspective in product planning and cross-functional reviews
• Bridge the gap between design vision and execution in an environment where product processes are actively maturing
• Communicate design decisions clearly to stakeholders at all levels, including school partners when the work calls for it

Minimum Qualifications:

• Experience in sports, media, or multi-tenant SaaS platforms
• Familiarity with collegiate athletics or fan experience design
• Experience scaling a design team through a period of organizational growth or restructuring

Preferred Qualifications:

• 7+ years of product design experience, with at least 3 years in a design leadership or management role
• Deep understanding of the end-to-end product design process — from research and discovery through delivery and iteration
• Experience designing within a B2B2C or multi-tenant model, with a clear understanding of how platform configurability affects end-user experience
• Proven track record building and scaling multi-brand design systems across a complex product environment
• Strong working knowledge of CMS architecture and its relationship to frontend design and component-based experiences
• Experience integrating AI into team design workflows — not merely as a personal productivity tool, but as a discipline that elevates the entire team
• Ability to leverage data and product KPIs to inform design strategy and measure impact, grounded in evidence rather than intuition alone
• Experience partnering with Product and Engineering in environments where processes are still being defined and refined
• Exceptional communication skills — able to align stakeholders, facilitate effective critiques, and advocate for…