Area Vice President of Operations (RN Required New
Listed on 2026-08-23
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Management
Healthcare Management, Operations Management
Area Vice President of Operations (RN Required in Dallas/Fort Worth)
Job Title/Position:
Area Vice President of Operations
Location: Dallas, Texas (Travel territories: DFW, TX and KC, Missouri)
Reports To: SVP and General Manager of Business Operations
Must be a Registered Nurse living in the DFW Area
About Luminary Hospice:
At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey.
Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.
About the role:
The Area Vice President of Operations is a key member of the leadership team, providing strategic and operational oversight for multiple hospice agencies across the region. Reporting to the SVP & General Manager, this leader ensures agency performance, clinical quality, and patient care consistently reflect Luminary's mission and standards — while serving as a trusted thought partner on growth, compliance, and operational excellence.
Job Responsibilities:
Strategic Leadership & Partnership
- Partner with the SVP to shape and execute operational strategy, aligning agency performance with enterprise goals
- Advise executive leadership on field operations, workforce trends, and market dynamics
- Lead with a patient-first mindset, ensuring every decision reflects Luminary's mission and values
Agency Operations Oversight
- Provide direct leadership, mentorship, and accountability to Executive Directors and agency leadership teams across multiple markets
- Standardize and scale operational processes to ensure consistency in care delivery and staff experience
- Drive performance against clinical quality, patient satisfaction, regulatory compliance, census growth, and financial benchmarks
- Ensure agencies are appropriately staffed and resourced to deliver timely, high-quality care
Performance Management & Continuous Improvement
- Build and maintain a framework for monitoring KPIs, conducting regular reviews, and implementing corrective action when needed
- Identify opportunities to improve efficiency and reduce costs without compromising care quality
- Foster a culture of accountability and continuous learning by introducing and reinforcing best practices
- Partner with clinical leadership on quality improvement initiatives
Compliance & Risk Management
- Ensure full compliance with federal, state, and accreditation requirements governing hospice care
- Monitor regulatory changes and guide agencies in proactively updating policies and procedures
- Partner with Compliance on audits, corrective action plans, and risk mitigation
- Coach and develop agency leaders, equipping them with the tools to succeed
- Partner with HR and Talent Acquisition to strengthen recruitment, retention, and workforce planning
- Champion Luminary's culture so staff feel valued, supported, and aligned to the mission
- Lead through influence, building trust and engagement at every level of the organization
Business Growth & Market Expansion
- Partner with business development to assess new markets, support agency start-ups, and drive census growth
- Provide operational due diligence and integration support for acquisitions
- Monitor the competitive landscape to help position Luminary as the hospice provider of choice
Cross-Functional Collaboration
- Partner with clinical leadership to ensure operational decisions support exceptional patient outcomes
- Work with Finance on budgeting, forecasting, and margin improvement
- Collaborate with IT on tools, technology, and reporting for field operations
Job Qualifications:
- Registered Nurse license required for this role
- Bachelor’s degree required;
Master’s in healthcare administration, business, or related field preferred. - 10+ years of progressive leadership experience in healthcare operations, with hospice or post-acute…
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