Area Vice President of Operations (RN Required in Dallas​/Fort Worth) New Dallas, Texas; Fort Worth, Texas

Area Vice President of Operations (RN Required in Dallas/Fort Worth)

Job Title/Position:
Area Vice President of Operations

Location: Dallas, Texas (Travel territories: DFW, TX and KC, Missouri)

Reports To: SVP and General Manager of Business Operations

Must be a Registered Nurse living in the DFW Area

About Luminary Hospice:

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey.

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.

About the role:

The Area Vice President of Operations is a key member of the leadership team, providing strategic and operational oversight for multiple hospice agencies across the region. Reporting to the SVP & General Manager, this leader ensures agency performance, clinical quality, and patient care consistently reflect Luminary's mission and standards — while serving as a trusted thought partner on growth, compliance, and operational excellence.

Job Responsibilities:

Strategic Leadership & Partnership

• Partner with the SVP to shape and execute operational strategy, aligning agency performance with enterprise goals
• Advise executive leadership on field operations, workforce trends, and market dynamics
• Lead with a patient-first mindset, ensuring every decision reflects Luminary's mission and values

Agency Operations Oversight

• Provide direct leadership, mentorship, and accountability to Executive Directors and agency leadership teams across multiple markets
• Standardize and scale operational processes to ensure consistency in care delivery and staff experience
• Drive performance against clinical quality, patient satisfaction, regulatory compliance, census growth, and financial benchmarks
• Ensure agencies are appropriately staffed and resourced to deliver timely, high-quality care

Performance Management & Continuous Improvement

• Build and maintain a framework for monitoring KPIs, conducting regular reviews, and implementing corrective action when needed
• Identify opportunities to improve efficiency and reduce costs without compromising care quality
• Foster a culture of accountability and continuous learning by introducing and reinforcing best practices
• Partner with clinical leadership on quality improvement initiatives

Compliance & Risk Management

• Ensure full compliance with federal, state, and accreditation requirements governing hospice care
• Monitor regulatory changes and guide agencies in proactively updating policies and procedures
• Partner with Compliance on audits, corrective action plans, and risk mitigation
• Coach and develop agency leaders, equipping them with the tools to succeed
• Partner with HR and Talent Acquisition to strengthen recruitment, retention, and workforce planning
• Champion Luminary's culture so staff feel valued, supported, and aligned to the mission
• Lead through influence, building trust and engagement at every level of the organization

Business Growth & Market Expansion

• Partner with business development to assess new markets, support agency start-ups, and drive census growth
• Provide operational due diligence and integration support for acquisitions
• Monitor the competitive landscape to help position Luminary as the hospice provider of choice

Cross-Functional Collaboration

• Partner with clinical leadership to ensure operational decisions support exceptional patient outcomes
• Work with Finance on budgeting, forecasting, and margin improvement
• Collaborate with IT on tools, technology, and reporting for field operations

Job Qualifications:

• Registered Nurse license required for this role
• Bachelor’s degree required;
  Master’s in healthcare administration, business, or related field preferred.
• 10+ years of progressive leadership experience in healthcare operations, with hospice or post-acute…