Horticulture Project Specialist

Job Purpose

Our Horticulture Project Specialist will work as a team with Sales, Account Specialist, and Production to meet and exceed the expectations of the customer. Required to build strong relationships with sales/customers and production teams, to ensure accurate and on‑time completion of all projects.

• Write up and process job tickets based on estimates, quotes, PO, art and special instructions provided by Accounts Specialist and/or Sales Executive. Maintains an updated ERP document to match.
• Maintain up‑to‑date status of all current jobs, regularly communicate with Account Specialist to field customer inquiries on demand and without delay.
• Monitor scheduling, problem solve, and communicate any delays or problems to production personnel.
• Escalate any job problems and changes to Sales Executive, Account Specialist and/or customer, including specifications, art, schedules and applications when appropriate.
• Facilitate communications between departments to meet customer deadlines.
• Build and support reporting tools used by finance and business leaders to drive action and support initiatives.

• Bachelor’s degree in business, science or related discipline, or related experience.
• 2+ years of experience in account management, client services, sales, or project coordination in a client‑facing role.
• Experience coordinating cross‑functional teams (design, estimating, scheduling, production/manufacturing).
• Excellent written and verbal communication skills, with experience preparing proposals, presentations, and client documentation.
• Strong organizational skills with ability to manage multiple priorities in a fast‑paced environment.
• Proficiency with standard business software (Microsoft Office).
• Experience in manufacturing, horticultural print, visual communications, retail displays, or related production environment.
• Travel up to 25%.

• 1‑3 years of related job experience.
• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
• Proficient with Microsoft Office Suite.

• High School Diploma /GED.

• Continuous use of fingers, hands and wrists while working at a computer and sitting for long periods of time.
• Frequent lifting and/or moving up to 10 pounds.
• Work in office and travel to customers, suppliers, group meetings, etc.