Patient Services Manager

Job Description Aramark Healthcare+ is seeking a Patient Services Manager to join their team at Methodist Dallas Medical Center in Dallas, TX.  Relocation Assistance Available for Qualified Candidates We welcome candidates from outside the Dallas Fort Worth area and offer relocation support to help you successfully transition into this role. The Patient Services Manager will support the execution of patient services operations, including leading frontline teams to deliver a high-quality dining experience while ensuring compliance with all regulatory and nutrition standards.

This role plays a key part in driving patient satisfaction, operational efficiency, and service excellence in the Food & Nutrition department.

Job Responsibilities

Job Responsibilities Manages patient food service activities in compliance with established standards

Leads patient services staff to ensure meals are prepared and delivered accurately and on time Conducts routine rounding on patients and hospital departments to ensure satisfaction and service quality

Oversees diet office operations and the service ambassador program

Ensures compliance with safety, sanitation, and regulatory standards

Supervises tray line operations and/or room service programs

Leadership

Leverages Aramark's coaching model to engage and develop team members

Rewards and recognizes employees to drive engagement and retention

Ensures individual and team performance meets operational objectives and client expectations

Plans and leads daily team briefings

Maintains safety and sanitation standards across all operations

Client Relationship Maintains effective client and customer relationships to support business success

Identifies client needs and communicates operational progress

Delivers excellent customer service aligned with Aramark's service model

Financial Performance Assists with preparation and maintenance of department financials

Supports achievement of client and company financial targets

Utilizes Aramark systems and processes to monitor performance metrics, inventory, and cost trends

Educates team members on key drivers that impact financial performance

Productivity

Drives operational efficiency through cost control and effective resource management

Supports food and labor initiatives aligned with Operational Excellence standards

Ensures team is trained and capable of executing responsibilities

Oversees production, quality, and operational controls

Compliance

Maintains a safe and healthy environment for clients, customers, and employees

Ensures compliance with all policies, procedures, and regulatory requirements, including safety, health, and labor standards

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications At least 2 years of patient food service experience within a hospital or acute care setting preferred Minimum of 2 years of supervisory or management experience required

Degree in Hospitality, Healthcare Administration, Nutrition, or a related field preferred, or equivalent experience

About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

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