Service Management Lead – Client Operations & Excellence
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-30
Listing for:
PEAK6
Full Time
position Listed on 2026-08-30
Job specializations:
-
Management
Client Relationship Management, Operations Management, Healthcare Management
Job Description & How to Apply Below
Apex Fintech Solutions in Dallas seeks a Service Management Manager to oversee daily activities of Service Management Analysts, driving service delivery excellence and proactive issue resolution. You will ensure SLA adherence, coach staff, and collaborate with product, compliance, and account teams to optimize workflows.
The role emphasizes real-time operations, performance reviews, and data-driven improvements across client relationships and service interactions.
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