Aircraft Division: Customer Success Lead
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-09-05
Listing for:
Shield AI
Full Time
position Listed on 2026-09-05
Job specializations:
-
Management
Operations Management, Project & Program Management, Client Relationship Management
Job Description & How to Apply Below
Shield AI is seeking a Senior Manager, Customer Success to lead the Aircraft Division CS function across U.S. government, allied defense, and strategic commercial customers.
You will manage a team of Customer Success Managers, drive adoption, readiness, and mission value, and scale processes for high-priority accounts. You will define operating models, governance, and engagement standards, partnering with Product, Engineering, Training, Sustainment, and Sales to resolve issues and deliver
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