Delivery Manager

At Lantern
, our company culture stands as the bedrock of our success and a source of pride for our teams. We firmly believe that a culture founded on trust forms the basis for enduring relationships with clients, colleagues, and partners.

Within this culture, we nurture an environment of respect, inclusion, and belonging, fostering collaboration among inspired teams. We prioritize the well‑being of our colleagues, the success of our clients, and our positive impact on society.

Embracing a growth mindset where curiosity thrives, we celebrate excellence and value individuals who inspire and mentor others, elevating the collective. Our driving force lies in personal and business growth. We go above and beyond to surprise and delight our clients, delivering tangible business value. In facing challenges, we make tough choices and solve complex problems to positively influence our clients, their customers, and the world at large.

As a Microsoft services partner, we hold ourselves to the highest standards of technical excellence. This commitment to quality is evident not only in our work but also in how we support and empower our employees. At Lantern, our culture mirrors our core values and unwavering dedication to realizing our purpose and vision, making it a dynamic and fulfilling workplace. Together, we transcend the ordinary and achieve extraordinary results.

The Delivery Manager plays a vital role in leading complex client engagements and taking ownership of successful delivery across multiple projects or work streams. This role is accountable for effective delivery leadership, client‑facing engagement, stakeholder alignment, risk management, budget oversight, and team coordination. Acting as a trusted advisor, the Delivery Manager builds strong customer relationships, identifies opportunities to create business value, and leads teams toward the delivery of high‑quality software solutions that meet agreed scope, timelines, outcomes, and quality standards.

• Lead project teams to deliver high‑quality services within agreed time frames, budgets, and quality expectations while proactively managing risks.
• Serve as the primary delivery contact for clients, coordinating execution across functional teams and ensuring alignment to scope, timelines, budget, risks, and agreed outcomes.
• Support project initiation and planning by drafting and maintaining project charters, proposals, and quotations that clearly define objectives, scope, budget, assumptions, constraints, and success criteria.
• Partner with stakeholders to translate business objectives into clear delivery outcomes, success measures, and reporting expectations.
• Manage milestones, timelines, dependencies, risks, and resource needs by maintaining integrated delivery plans across projects or work streams.
• Provide clear delivery reporting to stakeholders, including progress, risks, issues, decisions, budget status, and required actions.
• Apply Agile and Scrum practices, where appropriate, to support predictable delivery, effective team coordination, transparent prioritization, and continuous improvement.
• Coordinate across engineering, product, design, QA, and client stakeholders to support delivery execution, resolve dependencies, and ensure commitments are met.
• Establish and maintain delivery governance, including meeting cadence, decision tracking, status reporting, escalation paths, and accountability for follow‑through.
• Manage scope, change requests, delivery constraints, and stakeholder expectations to support predictable and high‑quality client outcomes.
• Maintain program‑level visibility across active work, including delivery status, key risks, unresolved issues, dependencies, decisions, and escalation items.
• Facilitate…