Senior Regional Training Manager

• Lead training department activities under the direction of the Directors of Training and Vice President of Training and Quality Assurance
• Coordinate with field general managers, station managers, and station training personnel to ensure initial and recurrent job-specific training
• Evaluate training compliance in assigned stations and verify records, daily operations, and WFS standards
• Provide Train-the-Trainer certifications and assist local management and station instructors with new procedures, regulatory bulletins, and training deficiencies
• Assist with developing, revising, and designing training courses and programs
• Verify completion of mandated training across assigned stations
• Perform station and process training audits focused on training, safety, security, and quality programs
• Document and submit regional reports to the Directors and Vice President of Training and Quality Assurance
• Coach stations to complete required daily and weekly inspections
• Verify stations complete reports required by government agencies or airport authorities
• Monitor Regional Training Manager activities for alignment with team initiatives and responsibilities
• Attend and host management meetings regarding training, safety, and security issues
• Compile data to support proposals for process and procedure improvements

• High School Diploma or equivalent required
• Minimum five years or equivalent experience in airline ground handling/cargo safety, security, or training required
• A combination of experience and education will be considered
• Demonstrated ability to work effectively with individuals and groups across management levels, identities, cultures, backgrounds, and ideologies in a global environment
• Knowledge of appropriate domestic and international guidance and regulations, including TSA, FAA, IATA, OSHA, and CBP, pertaining to transportation operations and Worldwide Flight Services
• Knowledge of Federal Air Regulations pertaining to WFS passenger, cargo, and ground handling operations
• Excellent leadership and organizational abilities
• Strong oral and written communication, presentation, and interpersonal skills
• Ability to read, write, fluently speak, and understand English
• Ability to use a computer and applicable MS Office software
• Ability to work with little or no supervision, independently or as part of a dynamic team
• Travel as approved by company leadership
• Ability to perform physical functions including pushing, pulling, bending, stooping, twisting, turning, reaching, crawling, and gripping
• Ability to work in restricted spaces and high-noise environments
• Ability to tolerate dust, jet fumes, and toxic chemicals
• Bachelor's degree or technical school preferred

Demonstrates expertise in training program development, compliance evaluation, and regulatory knowledge within the airline industry. Proven ability to lead training initiatives, ensure safety and quality standards, and effectively communicate across diverse teams.

• Training Program Development
• Regulatory Compliance Knowledge
• Leadership Abilities
• Oral and Written Communication
• Airline Ground Handling Experience

• Training Course Design
• Training Audits
• Safety and Security Standards
• Process Improvement
• TSA Regulations
• FAA Regulations
• IATA Regulations
• OSHA Regulations
• CBP Regulations
• Data Compilation

• Interpersonal Skills
• Organizational Abilities
• Presentation Skills
• Team Collaboration
• Independent Work

• Train-the-Trainer Certification

• Airline Ground Handling
• Cargo Safety
• Training Compliance
• Worldwide Flight Services
• Federal Air Regulations

• MS Office Software