Operations Manager- PL

Our client, a leading global 3PL, is seeking an experienced Operations Manager to lead day-to-day operations within a high-volume distribution facility.

This is a hands-on leadership role responsible for driving safety, productivity, labor efficiency, and customer performance while leading a team of supervisors, managers, and hourly associates. The ideal candidate is a strong people leader who thrives in a fast-paced environment and has a track record of improving operational performance while maintaining a culture focused on safety and accountability.

• Lead all warehouse and distribution operations within the facility
• Drive safety, productivity, quality, and customer service performance
• Manage labor planning, staffing, scheduling, and workforce efficiency
• Maintain accountability for operational costs and facility performance metrics
• Coach, develop, and mentor supervisors, assistant managers, and frontline leaders
• Ensure accurate reporting related to productivity, labor, safety, payroll, and operational KPIs
• Partner cross-functionally with transportation, customer service, HR, and other operational teams
• Promote continuous improvement initiatives focused on efficiency, cost reduction, and service excellence
• Ensure compliance with company policies, processes, and safety standards
• Foster a positive, high-performance culture built on teamwork and accountability

• Experience leading operations in a warehouse, distribution center, fulfillment center, logistics, transportation, or supply chain environment
• Proven ability to lead large teams through multiple layers of management
• Strong understanding of labor planning, productivity management, and operational KPIs
• Experience managing facility-level financial performance and operating costs
• Ability to coach and develop frontline leadership teams
• Strong problem-solving, decision-making, and communication skills
• Comfortable working with WMS platforms and Microsoft Office tools
• Bachelor's degree preferred but not required

• 3PL and contract logistics providers
• Retail and e-commerce fulfillment operations
• Consumer products distribution
• Transportation and freight operations
• Manufacturing or industrial distribution environments

Distribution, Fulfillment, E-Commerce, Logistics, Operations