Engagement Director
Listed on 2026-09-18
-
Management
Client Relationship Management
About Venturity
Venturity is the premier provider of outsourced accounting services in Dallas. We empower growing businesses by delivering accurate, operationally focused financial insights that help them understand and drive their success.
Our culture is proactive, personable, and service-oriented. If you’re looking for a dynamic environment where you can expand your accounting expertise, work with a variety of clients, and grow professionally, Venturity is the place for you.
About the RoleVenturity is seeking an Engagement Director to serve as the executive relationship owner and strategic leader across complex client engagements.
This role sits at the center of our advisory model—ensuring that what we promise, deliver, and sustain for our clients is aligned, effective, and scalable. You will own the full client lifecycle, from onboarding through ongoing delivery, and ensure the engagement works end-to-end for both the client and the business.
This is not a traditional “client success” or account management role. This is a senior professional services leadership position focused on outcomes, alignment, and accountability
.
- Serve as the senior relationship leader for assigned clients
- Build trust with executive stakeholders and guide long-term alignment
- Lead high-stakes conversations around expectations, priorities, scope, and performance
- Stabilize and strengthen relationships when complexity or tension arises
- Ensure alignment between what was sold and what is delivered
- Monitor engagement health across delivery, communication, scope, and economics
- Identify risks early and lead proactive course correction
- Maintain a clear view of whether the overall model is working
- Partner with Business Development before close to ensure continuity
- Act as a strategic validator during onboarding and implementation
- Lead transition from implementation to ongoing delivery with clarity and alignment
- Align Implementation Directors, Controllers, CFOs, and Operations around shared outcomes
- Ensure ownership is clear and commitments are met
- Step in when work, expectations, or communication drift off track
- Reduce the need for leadership intervention by owning resolution
- Maintain awareness of engagement economics, scope, and sustainability
- Address scope creep and misalignment proactively
- Balance exceptional client experience with strong business outcomes
You own:
- Client relationships, health and trust
- Delivery outcomes and alignment
- Transition quality across phases
- Scope integrity and economic health
- Resolution of issues that impact the client experience
- Technical accounting execution
- Day-to-day delivery management
- Replacing Controllers, CFOs, or Implementation Directors
You ensure the work works—you don’t do the work.
What Success Looks Like- Clients feel clarity, consistency, and confidence across the lifecycle
- Transitions are smooth, with no loss of context or momentum
- Risks are identified and addressed early—not escalated late
- Engagements remain aligned to scope, expectations, and value delivered
- Leadership is pulled into fewer reactive situations
- Teams operate with clear ownership and accountability
You are a steady, high-accountability leader who thrives in complex environments where success depends on alignment, follow-through, and judgment.
- Build trust quickly with executives and senior stakeholders
- Are comfortable leading difficult, high-stakes conversations
- Bring structure, clarity, and follow-through to complex situations
- Think in systems, outcomes, and long-term impact
- Balance client advocacy with business discipline
- Step in when…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).