General Manager; Brokerage

The General Manager will play a pivotal role in overseeing the day-to-day operations of our freight brokerage business. This individual will be responsible for leading and developing a high-performing team, driving revenue growth, and ensuring operational excellence. Additionally, the General Manager will have the opportunity to leverage their entrepreneurial skills to identify new business opportunities and expand our market presence. Crucially, this role will also involve maintaining their own Profit & Loss (P&L) statement, providing a unique opportunity to directly impact the financial success of the company.

• Lead, mentor, and motivate a team of leaders and individual contributors to achieve individual and office wide targets.
• Foster a collaborative and results-driven culture that emphasizes accountability, teamwork, and continuous improvement.
• Conduct regular performance evaluations, provide constructive feedback, and support the professional development of team members.

• Develop and nurture relationships with key clients, carriers, and industry stakeholders to enhance our market presence.
• Stay informed about industry trends, market dynamics, and competitive landscape to identify areas for growth and innovation.
• Aid in identifying and pursuing new business opportunities to expand our client base and drive revenue growth.

• Oversee the operational aspects of the freight brokerage business, ensuring efficiency, accuracy, and compliance with regulatory requirements.
• Implement best practices and process improvements to optimize operational workflows and enhance customer satisfaction.
• Resolve escalated issues and proactively address any challenges that may arise to ensure smooth and seamless operations.
• Manage and maintain your own Profit & Loss (P&L) statement, taking ownership of financial performance and profitability of your office location.
• Analyze financial data, identify trends, and develop strategies to maximize revenue, minimize costs, and improve overall profitability.
• Work closely with finance and accounting teams to ensure accurate reporting, budget adherence, and financial transparency.

May perform other duties as assigned!

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field preferred.
• 5+ years’ experience preferred with a proven track record of success in a leadership role within the freight brokerage or logistics industry.
• Strong entrepreneurial mindset with a passion for driving business growth and innovation.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and influence others.
• Solid understanding of logistics operations, transportation regulations, and industry trends.
• Proficiency in financial analysis, budgeting, and P&L management.
• Ability to thrive in a fast‑paced, dynamic environment and adapt to changing priorities.
• Results-oriented mindset with a focus on delivering exceptional customer service and driving business outcomes.
• Competitive base salary + quarterly incentive structure
• Unlimited Paid time off
• Company paid Holidays and Floating Holidays
• Paid parental leave
• Competitive Benefit Package, including Medical, Dental, Vision, and Pet insurance!
• 401(k) with Company Matching
• Casual dress code
• Access to professional development resources such as Linked In Learning
• Build relationships and take part in learning opportunities through our Employee Resource Groups
• Mental health aid through our Employee Assistance program (EAP)

Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the…