Distribution Center Director

Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop.

With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.

The Distribution Center Director is responsible for leading the overall performance, operational effectiveness, and strategic direction of the distribution center, including warehouse operations, transportation, customer service, administrative support, safety, and team member development. This role plans, organizes, staffs, directs, and controls all distribution center activities to ensure service, productivity, cost, safety, and quality objectives are consistently achieved. The Distribution Center Director partners with senior leadership to establish performance goals, drive continuous improvement, develop talent, and ensure the distribution center operates in alignment with company objectives and customer expectations.

• Communication and Leadership: Partner with senior leadership, corporate partners, field leadership, vendors, and customers to support business objectives. Lead regular management and team meetings to align priorities, communicate expectations, and support execution across the distribution center. Represent the company professionally in business, community, and industry settings as needed.
• Operations: Lead the development and execution of systems, processes, and procedures that support efficient warehouse, transportation, inventory, and administrative operations. Plan, direct, and monitor daily operations to meet productivity, service, safety, quality, and cost objectives while ensuring compliance with applicable federal, state, and local requirements.
• Team Member Leadership: Lead, coach, and develop the warehouse and transportation management teams to achieve operational goals. Build a high-performing team through effective hiring, onboarding, training, performance management, succession planning, and professional development. Partner with Human Resources on staffing, performance evaluations, compensation recommendations, corrective action, and separations as appropriate.
• Customer Service: Establish, communicate, and maintain service standards that support retail locations, internal partners, and external customers. Ensure distribution center teams provide timely, accurate, and responsive operational and administrative support. Address customer and business partner needs with urgency, professionalism, and accountability.
• Budgeting and Financial Stewardship: Develop, recommend, and manage the annual operating budget. Monitor labor, transportation, equipment, supply, and facility expenses to ensure operational performance goals are achieved within established cost parameters. Identify opportunities to improve efficiency, reduce waste, and strengthen financial performance.
• Equipment, Facilities, Safety, and Security: Oversee equipment, facilities, sanitation, maintenance, housekeeping, security, and safety programs to support efficient and compliant operations.…