Project​/Quality Assurance Manager

Human Potential Consultants (HPC)
Location: Remote (United States)
Job Type: Full-Time Schedule: Monday–Friday (Flexible Business Hours)
Compensation: $45,000 – $55,000 Annually
Project/Quality Assurance Manager (Hybrid)

Human Potential Consultants (HPC) is hiring a Project/Quality Assurance Manager to serve as both an operational leader and a trusted advisor to our government clients. In this role, the Project/Quality Assurance Manager will proactively identify risks, recommend solutions, and ensure contract performance consistently exceeds customer expectations while protecting HPC’s contractual and compliance interests across all assigned locations.

This is a hybrid role based in the Dallas, TX area, with travel to federal contract sites of 25–50% depending on contract locations.

Human Potential Consultants (HPC) provides staffing and operational support for government and commercial programs
, with a focus on reliability, execution, and long-term partnerships.

We operate with:

• clear systems and processes
• high accountability
• a focus on measurable results

We are actively expanding our presence in Federal ,
SLED ,
and commercial
contracting
, and this role will play a key part in leading projects that propel that growth.

• Serve as the primary point of contact with the Government Contracting Officer’s Representative (COR) or designated representative
• Oversee day-to-day contract performance across all assigned locations
• Ensure compliance with contract requirements, Performance Work Statements (PWS), Quality Assurance Surveillance Plans (QASP), and applicable federal regulations
• Conduct scheduled and unannounced quality inspections; review and approve inspection reports, photographs, inventories, and service documentation
• Investigate and resolve customer concerns promptly and professionally
• Coordinate staffing, onboarding, and contingency coverage to prevent service disruptions
• Prepare monthly performance reports and contract deliverables accurately and on time
• Manage subcontractor performance and compliance
• Support contract modifications, option year renewals, and transition planning
• Conduct employee coaching and performance evaluations
• Lead monthly operational reviews and identify continuous improvement opportunities
• Support mobilization of new contracts and transition of incumbent work
• Promote OSHA compliance, workplace safety, and professional customer service across all sites

In addition to standard PM/QA responsibilities, HPC team members in this role are expected to:

• Act as the Contract Manager’s representative for daily operations
• Maintain regular communication with Government CORs and client stakeholders
• Implement HPC’s Quality Assurance Program and standard operating procedures
• Monitor staffing levels and maintain contingency plans to prevent service disruptions
• Support mobilization of new contracts and transition of incumbent work

• 3+ years of experience managing federal, state, or local government service contracts
• Experience supervising multi-site operations and field personnel
• Demonstrated experience implementing Quality Control Plans (QCPs) and monitoring contract compliance
• Ability to obtain and maintain required government background investigations or security clearances
• Valid driver’s license and reliable personal transportation
• Willingness to travel 25–50% depending on contract locations

• FAR and contract compliance
• Quality Assurance Surveillance Plans (QASP)
• Performance Work Statements (PWS)
• Statements of Work (SOW)
• Contract deliverables management
• Contract modifications
• Corrective Action Plans (CAPs)
• CPARS support
• Invoice review and approval
• Contract mobilization and closeout