Impact Manager

Number of Positions: 1

Work Location:

100% On-Site

The Impact Manager serves as the primary day-to-day liaison between City Year Dallas and assigned partner schools, fostering strong relationships with school leaders, teachers, and campus staff to ensure a collaborative and high-impact partnership. As a member of the Impact Department, the Impact Manager is responsible for overseeing the daily implementation of City Year's Whole School, Whole Child (WSWC) service model across a portfolio of two partner schools, ensuring services are delivered with fidelity and aligned to both school and organizational priorities.

This role directly coaches, develops, and manages a team of approximately 10–15 Ameri Corps Volunteers, including Returning Ameri Corps Volunteers in leadership positions and first-year members. Through consistent coaching, relationship-building, and operational oversight, the Impact Manager equips Ameri Corps Volunteers with the support, feedback, and accountability needed to deliver high-quality service while fostering leadership development, team cohesion, and an exceptional corps member experience.

Reporting to the Impact Director, the Impact Manager plays a vital role in advancing City Year's mission by strengthening school partnerships, developing future leaders, monitoring day-to-day program implementation, and ensuring students receive high-quality, consistent support. Working in close collaboration with school partners and City Year colleagues, the Impact Manager serves as the connector between the school community and the City Year team, ensuring strong communication, alignment, and shared ownership of student success.

• Campus Leadership & Partnership Management:
  Campus Leadership:
  Serve as the primary day-to-day City Year representative on assigned partner campuses, cultivating trusted relationships with principals, assistant principals, teachers, counselors, and other school staff to ensure strong, collaborative partnerships. Partnership Stewardship:
  Facilitate regular partnership meetings and ongoing check-ins with school leaders to maintain alignment on service priorities, monitor progress toward shared goals, proactively address challenges, and identify opportunities to strengthen the partnership.
• Program Implementation:
  Ensure the successful day-to-day implementation of City Year's Whole School, Whole Child (WSWC) service model by aligning Ameri Corps Volunteer service with school priorities, monitoring fidelity to service agreements, and responding proactively to evolving campus needs.
• Communication & Alignment:
  Serve as the primary communication bridge between City Year and assigned school communities, ensuring timely, transparent communication and strong alignment between school leadership, Ameri Corps Volunteers, Impact leadership, and City Year Dallas.
• Campus Presence:
  Maintain a consistent and engaged presence across assigned campuses by building meaningful relationships with school staff, participating in the daily life of the school, and creating opportunities to strengthen City Year's visibility and partnership within the school community.
• Continuous Improvement:
  Gather feedback from school leaders, teachers, and campus partners to evaluate partnership health, improve service delivery, and ensure City Year's work continues to meet the evolving needs of students and schools.
• Ameri Corps Volunteer Leadership & Development:
  Team Leadership:
  Directly supervise, coach, and develop a team of approximately 10–15 Ameri Corps Volunteers, including Returning Ameri Corps Volunteers in leadership roles and first-year members, fostering an environment of accountability, belonging, and continuous growth. Coaching &…