Senior Audio Visual Design Engineer

Job Description - Senior Audio Visual Design Engineer (INF)

Job Description

Description

Salary Range:

Salary commensurate with experience and qualifications

SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.

SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.

Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.

SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.

The Audio Visual (A/V) Systems Engineer will support the design, development, and installation of A/V technology hardware, peripherals, and system installations located in classrooms, conference rooms, offices, event spaces, and digital signage for the University. This position will consult and collaborate with campus stakeholders, vendors, architects, electrical, and carpentry trades, and internal IT departments. They will ensure that A/V standards are applied consistently, projects are delivered with quality and reliability, and vendor work meets university requirements.

They will assist with customer training, documentation and communications during project implementation. They will develop and maintain expertise in A/V system configuration and programming and stay up to date on the latest trends and best practices in the A/V industry. They will occasionally provide A/V event and classroom support during peak times in the year.

This role is an on-campus, in-person position.

• Evaluate and recommend AV technologies that support in-person, hybrid, and distance learning
• Partner with the Office of Facilities Planning and Management and OIT Network Security Team to support capital construction projects
• Configure, and integrate AV systems including displays, projectors, microphones, speakers, lecture capture, and control systems
• Integrate AV systems with campus IT infrastructure and learning platforms (e.g., Microsoft Teams, Zoom, Panopto)
• Define and enforce quality control standards, ensuring vendor and internal work meet OIT standards and specifications
• Perform system testing, commissioning, and quality assurance prior to room handover
• Ensure designs align with institutional AV standards, accessibility requirements, and pedagogical needs
• Troubleshoot AV issues in live teaching environments with minimal disruption
• Participate in preventative maintenance and system upgrades
• Coordinate quality control visits with commissioning team, and manage handover process, including end-user training
• Develop and maintain technical documentation and room guides
• Procure the as-built drawings from AV vendors and confirm they are correct
• Deliver training and guidance to academic and support staff on AV system use
• Evening and weekend work may be required due to event support requests or classroom schedules
• Other duties as assigned

High school diploma is required. A bachelor's degree is preferred.

A minimum of 10 years of experience is required for applicants with a high school diploma. A minimum of 5 years of experience is required for applicants that have completed a bachelor's degree.

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong…