Director, Engineering; Integrated Front Office

Overview

Real Page is transforming the property management industry through innovative software solutions designed to improve operational efficiency, increase resident satisfaction, and drive growth for our customers. As a Director of Engineering within the Integrated Front Office, this role plays a critical part in shaping the software landscape to accelerate the delivery of next‑generation core solutions, applications, and services—while integrating them with existing Real Page platforms.

This position reports directly to the VP of Engineering and is responsible for leading multiple engineering teams delivering mission‑critical systems that support Screening, Insurance‑related offerings, and broader Integrated Front Office capabilities. The role requires close collaboration with Product, Architecture, QA, and cross‑functional stakeholders to deliver scalable, high‑quality enterprise solutions while improving execution discipline, quality, and team effectiveness.

• Own delivery outcomes for assigned product and platform areas, ensuring commitments are realistic, predictable, and aligned with business priorities.
• Lead and manage multiple engineering teams (up to ~7 direct reports, including managers and senior engineers) across onshore, near‑shore, and off‑shore locations.
• Partner closely with Product leadership and stakeholders to develop and manage 12+ month strategic roadmaps aligned to business goals.
• Manage all aspects of assigned initiatives, from business case development through QA sign‑off and release readiness.
• Ensure delivery against schedule and budget while balancing scope, quality, and technical risk.

• Provide effective leadership across global engineering teams, including offshore development organizations.
• Establish clear ownership, communication rhythms, and escalation paths to ensure alignment across time zones.
• Build strong working relationships with regional leaders to ensure consistency in execution, standards, and expectations.
• Foster a culture of accountability, trust, inclusion, and continuous improvement across distributed teams.

• Oversee the design, development, and implementation of enterprise‑scale software products and systems.
• Ensure teams adhere to strong engineering fundamentals, including code quality, testing discipline, observability, operational readiness, and security.
• Lead technical analysis and design reviews to translate business and functional requirements into scalable software solutions.
• Act as an escalation point for complex technical issues, ensuring root causes are addressed and long‑term improvements are implemented.
• Partner with Architecture to align platform direction, system design, and implementation practices.

• Develop, administer, and continuously improve engineering processes and standards within the assigned functional area.
• Identify and drive process improvement initiatives to increase delivery predictability, quality, and efficiency.
• Ensure unit, integration, and system test coverage expectations are met and enforced.
• Conduct in‑process reviews and ensure quality gates are consistently applied.
• Support release cycles, including flexibility to work extended hours during critical delivery periods as needed.

• Consult with management and stakeholders to analyze potential projects, determine scope and priorities, and resolve customer or operational issues.
• Manage relationships with internal teams across Real Page to support system design, integration, and delivery.
• Negotiate and coordinate with consultants, vendors, and external partners as needed to support product development and delivery.
• Ensure appropriate documentation, internal enablement, and end‑user training materials are delivered as part of releases.

• Build, coach, and retain high‑performing engineering leaders and teams.
• Set clear performance expectations and provide ongoing feedback, coaching, and career development.
• Identify skill gaps, succession risks, and capacity constraints and proactively address them…