Lead Technician Blood Product Storage and Distribution

Job Description:

Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

You’ll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

As a Lead technician, you will be responsible for receiving, processing, packing, and shipping blood products/samples for hospital orders. You will triage the order based on date and time needed, select and carefully pack life‑saving blood products with the correct temperature‑regulating product to ensure safe transport. You will communicate with hospital clients, volunteers, and vendors, and maintain product records to preserve traceability.

You will also be expected to provide support, development, and/or leadership guidance to all volunteers, as well as assume operational supervisory responsibilities, as directed.

As a Red Cross Team member, you will take care of your team members – show up for every shift and give 100% while you’re there. Interact in a positive, proactive, and customer‑focused manner with both internal and external customers, demonstrating care and compassion at all times.

• Ensure products/samples are suitable for release for distribution, while meeting production goals.
• Perform good inventory management practices throughout the manufacturing and shipping process, while prioritizing workload to meet production and customer requirements.
• Perform data entry associated with further manufacturing, labeling, storage, ordering, and shipping; maintain and review accurate physical and electronic manufacturing records.
• Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards.
• Identify and quarantine products/samples that don’t meet quality requirements, and perform disposition of unacceptable product.
• May make hospital deliveries as assigned.
• Assume operational supervisory responsibilities when designated by a supervisor. Participate in training of staff. On‑call work may be required.

The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list.

Saturday night - Tuesday night 4x10's: 2100 - 0730, 3rd shift.

$20.81 an hour plus shift differential.

• High School diploma or equivalent.
• Four years’ experience in a regulatory, distribution or manufacturing environment is required; or equivalent combination of education and experience.
• Good computer skills, attention to detail, accurate documentation, and good decision‑making skills.
• Position may require a valid driver's license.

(Any information you and the hiring manager discuss that is preferred for this role)

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO:
  Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance:
  Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin,…