Shift Coach​/Shift Lead

Title

Shift Coach/Shift Lead

Assistant Plant Manager

Plant Facility

04/07/2025

This position is responsible for all aspects of production during a shift necessary to ensure that orders and production planning goals are met.
This position is a working Shift Lead position. This role is critical for the coordination of all positions under their area of responsibility. The Shift Lead must be able to operate and, if necessary, perform all functions in their area of operation. The role covers lab functions, testing, and team oversight for analysis when a QA Lab Technician is not present.

The Shift Lead leads and executes the objectives of the company through a trained and mentored team on their shift. Responsibilities include understanding, training, and executing company policies and procedures, escalating issues or corrective actions, and representing the company in certain situations. The Shift Lead is also responsible for the safe and clean operation of activities within their area of responsibility and of their team.

• Lead all activities necessary during a shift to manage inventory, traceability, product integrity and compliance to standards.
• Work closely with the Inventory Manager to ensure all orders on a constantly changing schedule are met.
• Follow proper Work Instruction procedures for the management of liquid and specialty liquid sugar, lab testing for conformance to specification, and all aspects of product integrity.
• Ensure the integrity of product if source material is an issue.
• Troubleshoot and correct production or mechanical issues on the floor.
• Promote and expect a safe work environment at all times.
• Review and sign off on all load documentation prior to shipping and work with the lab to verify results as required.
• Develop and train staff according to company objectives and review and mentor staff according to plan.
• Be able to perform all lab chemical testing procedures and troubleshoot issues.
• Ensure proper security of the facility at all times for biosecurity purposes.
• Oversee and assist with the maintenance of equipment as directed and ensure the work area is clean at all times.
• Operate and maintain a forklift or other equipment for positioning or managing material as needed.
• Sample product as required by Quality instructions and perform qualified testing as required.
• Follow GMP and other quality processes and procedures.
• Perform sanitation on equipment as required.
• Perform other duties as assigned.

• Warehouse Receiving Operator
• Bagging Operator
• Jockey/Truck Washing Operator
• Melting Operator
• Filtration Operator
• Specialty Product Manufacture Operator
• Load-Out Operator

A.

Education and Experience:

• Ability to work in a food manufacturing environment.
• Previous food industry experience is preferred in excess of five years.
• Supervisory experience in a food manufacturing environment preferred.
• Ability to communicate in English effectively; multi‑lingual preferred (Spanish).

B.

Knowledge, Skills and Abilities:

• Must be adaptable and flexible.
• Ability to lead and mentor a cross‑functional team.
• Ability to communicate and understand expectations for the role.
• Ability to work independently.
• Manage the expectations of the company and react to issues.
• Ability to recognize and escalate issues to Management as needed.
• Record‑keeping/documentation skills.
• Basic understanding of laboratory testing equipment.
• Basic understanding of documentation needed for process.
• Basic State, FDA, OSHA and other regulatory understanding as applied to floor operations.

• Forklifts and other manufacturing equipment for the receiving, movement, and management of materials and granular sugar in totes or bags if needed.
• Office machinery including: calculator, computer, printers, copiers, etc.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Requires prolonged standing, bending, stooping and climbing. Requires eye‑hand…