CRM Marketing Project Coordinator

Job Description

It’s Plein Air Agency is a leading marketing consultancy focusing on the restaurant and hospitality industry providing solutions from Creative, Production, Media Strategy & Buying, Digital Content to Website and Mobile App development. We are a fully remote agency and are looking for remote talent to join our team!

The CRM Marketing Project Coordinator plays a pivotal role in supporting our Guest Engagement team by managing day-to-day operational activities and strategic coordination initiatives. This position takes ownership of critical execution functions, communication workflows, and cross-functional collaboration efforts.

An ideal candidate for the role is someone

Key Responsibilities:

• Calendar Creation and Management
  • Overseeing the calendar that focuses on all omnichannel communications including Email, SMS, Push, and In-App Messaging
• Campaign Management and Scheduling
  • Working closely in respective platforms to execute and schedule campaigns
  • Collaborating with client on necessary edits, updates and approvals surrounding creative and copy for communications
• Brief Creation
  • Supporting on creative briefs across email, SMS, Push, web and other digital materials as needed
  • Ensuring that the messaging and creative aligns with brand voice and overall client objectives
  • Working with the creative team on any necessary edits or feedback from the clients
• Maintain Communication Logs
  • Taking critical notes and feedback from client and vendor partners and sharing internally to create actionable next steps
• Operational Tasks
  • Setting meeting agendas
  • Gathering data and insights for reporting purposes
  • Intaking one-off requests from clients

The Coordinator position offers significant growth potential through:

• Exposure to all aspects of guest engagement strategy and execution
• Opportunities to be part of special projects and cross-functional initiatives
• Development of advanced project management and strategic thinking skills
• Pathway to management roles within organization

Requirements:

• Bachelor's or Master's in Marketing, Business, or related field
• Minimum 2 years working experience in marketing coordination, customer engagement or account management, omnichannel marketing
• Bonus:
  Has restaurant or hospitality industry experience
• Exceptional written and verbal communication skills with strong attention to detail
• Proficiency in project management tools and methodologies like
• Advanced skills in Microsoft Office Suite, Google Workspace, and communication platforms like Slack
• Strong organizational and time management abilities with capacity to handle multiple priorities
• Creative problem-solving skills and ability to work independently
• Comfortable working with reporting tools and metrics