Franchise Communications & Charities Analyst

Who We Are

We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave‑worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

The Corporate Communications & Wingstop Charities Analyst will play a key role in shaping how Wingstop communicates with its Brand Partners (franchisees) and external audiences. This role owns brand partner communications and Linked In storytelling, while supporting broader PR efforts and Wingstop Charities operations.

Reporting to the Director of PR & Partnerships, this role will work closely with internal stakeholders to ensure consistent, confident and compelling communications.

In addition to being a go‑to voice behind the scenes – crafting communications for our brand partner community across the globe – you’ll also provide administrative and communications support for Wingstop Charities, which represents Wingstop’s commitment to strengthening the neighborhoods that we serve by being strong, active, corporate citizens, and good neighbors. Charities’ impact includes Community Grants, Team Member Assistance, and a dedicated Scholarship Program.

Ensuring effective execution and visibility of programs and impact is critical to the success of Wingstop Charities.

• Own the strategy, structure, and execution of communications to Wingstop’s global franchisee community
• Define and manage the overall communication cadence, channels, and approach
• Serve as the central point of coordination across internal teams to gather inputs and deliver clear, timely messaging
• Ensure communications are prioritized, actionable, and easy to digest
• Identify opportunities to elevate brand partner stories and successes

• Lead Wingstop’s corporate voice on Linked In
• Own content strategy and execution for Wingstop’s Linked In channel
• Develop content that highlights:
• Brand growth and milestones
• Brand partner success stories
• Culture, people, and impact
• Partner with PR to align Linked In storytelling with earned media and company priorities
• Maintain a consistent, confident brand voice

• Support broader PR efforts, with selective ownership in key areas
• Lead local market PR storytelling (new restaurant openings, milestones, brand partner highlights)
  Triage media inquiries and draft responses in partnership with PR lead
• Support crisis communications as needed (execution + coordination)

• Support communications and operations that drive visibility and impact of Wingstop Charities
• Manage Charities social content (planning, drafting, publishing)
• Support development of the quarterly newsletter for brand partners
• Provide administrative support for 501(c)(3) compliance, including:
• Recordkeeping
• Reporting coordination
• Help ensure programs (grants, scholarships, team member assistance) are clearly communicated and visible

• A bachelor’s degree in public relations, communications, journalism or a related field
• 3+ years of experience (agency or in‑house preferred), with a focus on internal and corporate communications
• Experience with CSR initiatives, community engagement, or experience within a philanthropic organization
• Sharp writing chops, especially in AP Style, and a clear understanding of voice and tone
• Proactive, detail-oriented mindset with the ability to manage multiple projects in a fast-paced environment.
• Comfort working cross-functionally and navigating ambiguity
• A passion for food, culture,…