Digital Experience Manager

Tri Delta is hiring a Digital Experience Manager who will be the operational hub of the organization's content and digital channels. This role is the organizational expert in digital media platforms and is responsible for updating Tri Delta’s strategy, engaging various audiences through existing platforms, underperforming platforms and new digital opportunities. This role ensures every piece of content is planned with purpose, executed with excellence, and published on time across the right channels.

The Digital Experience Manager owns executing against the established editorial calendar and is responsible for keeping The Trident online blog, Let’s Talk Tri Delta Podcast, video and social media channels aligned and moving in lockstep against it. This includes coordinating the many moving assets, scripts, audio, show notes, graphics, articles, and social content, that go into producing the podcast and turning it into a fully realized, cross-channel content experience.

This role also partners closely with the Strategic Communications team to ensure that priorities outside of core brand storytelling (e.g., the annual dues ask, volunteer recruitment, alumnae initiation) are accounted for and actioned within the monthly content plan alongside brand-building content.

The primary focus of this role is ensuring member and impact stories reach our audiences consistently and with maximum impact, the right story, on the right channel, at the right time.

The ideal candidate for a highly organized, digitally fluent communicator who thrives on orchestrating moving parts, holds a high bar for quality and consistency, and regularly reviews performance metrics to make informed adjustments to the content plan.

Why work for Tri Delta?

Mission driven culture

Excellent work environment

Paid vacation & holidays

Benefits including health insurance (medical, dental, & vision), retirement, & life insurance

Industry leading professional training

Growth & promotion opportunities

Details

Status:
Full-Time / Exempt Salary: $50,/year

Location:

Virtual Travel: 5-6 times per year Supervised by:
Senior Director, Brand Advancement Content Development Supervises:
Social Media Manager Driving Status:
Occasional KEY RESPONSIBILITIES Editorial Planning & Content Calendar Execute and maintain the organization's integrated editorial calendar, ensuring The Trident online blog, podcasts, video, email, and social content are published according to established editorial priorities and timelines.

Translate established editorial priorities into coordinated channel plans and publishing schedules that ensure content reaches the appropriate audiences across digital platforms.

Ensure editorial priorities are executed consistently across digital channels while optimizing content for the unique strengths of each platform.

Maintain a shared content calendar accessible to all Enterprise teams.

Coordinate with internal stakeholders to anticipate content needs and build appropriate lead times into the workflow.

Video Channel Oversight Amplify Tri Delta's storytelling by adapting, optimizing, and distributing video and multimedia assets across digital channels to maximize audience reach, engagement, and organizational impact.

Manage the organization's You Tube and Tik Tok channels, overseeing content calendars, publishing, channel optimization, and adherence to platform best practices and brand standards.

Partner with the senior director of brand advancement, content development to execute the organization's video storytelling strategy, adapting content for platform-specific audiences and maximizing distribution and engagement.

Develop and maintain channel standards, including video formats, metadata, captions, thumbnails, playlists, accessibility, and publishing cadence to optimize discoverability and audience experience.

Monitor channel performance and audience insights in partnership with the brand support manager, digital, using analytics to recommend content optimizations, improve engagement, and inform future distribution strategies.

Extend the lifespan and impact of video content by repurposing long-form stories into platform-specific short-form assets, clips,…