Manager, Public Relations

ABOUT TOPGOLF

Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers.

With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests.

The Public Relations Manager drives buzz-worthy moments and earned media coverage for Topgolf, serving as a public voice of the brand and highlighting our company's role. This role will have high visibility across the company and advise senior leaders on external communications efforts.

• Foster relationships with relevant media contacts, building a mutually beneficial relationship
• Prepare leaders across the company for interviews with the media, compiling briefing documents and rehearsing as needed
• Serve as a subject matter expert for best practices in grammar, messaging, writing, and style
• Conduct media outreach on everything from seasonal promotions to major PR initiatives, in partnership with our PR agency
• Own the press release process, from writing and coordinating approvals to distributing and reporting
• Media train fellow team members across the company as needed in preparation for interviews
• Provide external messaging guidance and creation for any needs that arise company wide
• Lead our crisis communications strategy by drafting messages, monitoring and reporting coverage, and assisting with onsite media as required

Connects communications efforts to brand reputation, business priorities, and crisis readiness.

Leads crisis communications strategy by drafting messages, monitoring and reporting coverage, and assisting with onsite media as required.

Conducts media outreach on everything from seasonal promotions to major PR initiatives, in partnership with our PR agency.

Blends sharp editorial judgment with creative, audience-savvy messaging.

Serves as a subject matter expert for best practices in grammar, messaging, writing, and style.

Applies creative and critical thinking to develop global communications strategies across multiple audience segments.

Exercises discretion and sound judgment in handling sensitive information and official company communications.

Handles confidential information with discretion.

Owns the press release process end-to-end, from writing and coordinating approvals to distribution and reporting.

Builds trust with media contacts and company leaders; prepares spokespeople to represent the brand with confidence.

Fosters relationships with relevant media contacts, building mutually beneficial partnerships.

Prepares leaders and media trains fellow Play makers across the company, compiling briefing documents and rehearsing as needed.

Manages multiple projects, deadlines, and messaging needs with precision in a fast-moving environment.

Manages multiple projects and competing deadlines with excellent organizational skills and attention to detail.

Provides external messaging guidance and creation for any needs that arise company wide.

• Bachelor's and/or Master's degree in English, Journalism, Communications, or a related field preferred
• 5+ years in a corporate or agency role where external communications/media relations was the main focus, required
• Must be able to handle confidential information with discretion
• Excellent organizational skills and attention to detail with the ability to handle multiple projects and deadlines at once
• Superb knowledge of AP writing style and its application
• Effective time-management skills and the ability…