Account Director; Client Partner

IW Group is the leading multicultural advertising and marketing agency with offices in Los Angeles, San Francisco, and New York. Named Ad Age’s 2025 Multicultural Agency of the Year and recognized by PRWeek for Best in Multicultural Marketing, IW Group produces culture-shaping campaigns for global and national brands.

IW Group drives impactful work by blending storytelling, cultural insight, and innovation to achieve measurable results. We represent multiple brands and deliver distinctive multicultural and cross-generational campaigns.

We’re looking for a Client Partner (Account Director) who can lead client relationships, guide integrated campaigns, and turn business challenges into strategic opportunities.

Reporting to the VP, Senior Client Partner, this role serves as a senior day-to-day client lead and is responsible for the health, growth, and successful delivery of a key automotive account. The Client Partner works across strategy, creative, media, production, experiential, social, and other agency disciplines to ensure teams are aligned and delivering culturally relevant work that meets client objectives.

The ideal candidate is a strong relationship builder and strategic thinker with automotive experience who understands how to balance client needs, creative ambition, cultural relevance, timelines, budgets, and business results and lead the team.

• Build and maintain trusted client relationships, serving as a strategic partner and senior day-to-day point of contact.
• Develop a deep understanding of the client’s business, brand, audiences, competitive landscape, and marketing objectives.
• Translate business challenges and cultural insights into clear strategic recommendations and integrated marketing solutions.
• Anticipate client needs and proactively identify opportunities that strengthen the client’s business and agency partnership.
• Provide clear, confident counsel and navigate complex client conversations, feedback, and changing priorities.
• Lead client meetings, presentations, campaign reviews, and strategic discussions.
• Build strong working relationships with external agency partners and stakeholders.

• Lead integrated campaigns from briefing and strategy through creative development, production, launch, and measurement.
• Partner closely with strategy, creative, media, social, production, experiential, and other disciplines to deliver cohesive work.
• Champion culturally relevant ideas and ensure audience and cultural insights are meaningfully reflected in the work.
• Establish clear scopes, timelines, deliverables, responsibilities, and milestones across multiple work streams.
• Champion creative excellence while ensuring work remains strategically sound, culturally relevant, executable, and aligned with client objectives.
• Identify risks, resolve issues, and remove roadblocks before they impact campaign quality, timing, budget, or client relationships.

• Identify opportunities to expand existing client relationships through new initiatives, capabilities, audiences, and scopes of work.
• Maintain oversight of account budgets, scopes, timelines, staffing needs, and overall account health.
• Partner with agency leadership and internal teams to ensure resources are appropriately aligned with account needs.
• Proactively communicate changes that may affect scope, budget, resources, or timing.
• Support the development of scopes of work, estimates, annual planning, and financial forecasting.
• Contribute to organic growth initiatives, agency presentations, and new business opportunities as needed.

• Partner with strategy, media, and other teams to establish campaign KPIs and measurement…