Community-based Volunteer Engagement Senior Specialist

Community Volunteer Engagement Specialist

Joining The American Red Cross is like nothing else – it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

• Manage the Community Volunteer Workforce
• Support volunteer recruitment, onboarding, engagement, and retention activities tied to regional mission needs
• Liaise with Executive Directors, Community Volunteer Leaders (CVLs), Line of Service leaders, and regional teams to support workforce and engagement needs
• Support volunteer engagement activities connected to preparedness programs, resilience initiatives, veteran services, restoring family links, and other approved services
• Create visibility and engagement opportunities for volunteers, youth groups, and community partners
• Support volunteer coordination and engagement activities tied to priority communities and regional initiatives

• Support implementation of regional community mobilization strategies, with primary focus on DFW priority communities
• Assist Executive Directors and chapter teams in strengthening local community engagement and resilience efforts
• Support coordination with community-based organizations, municipalities, indigenous tribal partners, schools, faith-based organizations, and other stakeholders
• Help sustain community engagement rhythms, partnership coordination, and community-led resilience activities
• Support cross-functional coordination between volunteers, chapters, partners, and Line of Service teams

• Support identification, onboarding, and engagement of Community Volunteer Leaders (CVLs) from priority communities across chapters
• Assist with ongoing CVL development, coaching, and connection to Red Cross systems and activities
• Support sustainable volunteer leadership structures within communities
• Help strengthen local volunteer engagement and readiness activities through community-based leadership

• Support development of innovative and non-traditional volunteer opportunities that strengthen mission delivery and community engagement
• Support scalable volunteer engagement approaches aligned with regional priorities
• Serve as a resource in designing volunteer opportunities that align community, organizational, and volunteer needs

• Support data collection, reporting, and tracking related to volunteer engagement and community mobilization activities
• Assist with program evaluation, operational learning, and process improvement efforts
• Support development of scalable practices that strengthen operational consistency and community engagement efforts

• Directly lead volunteer teams locally and support regional volunteer engagement activities
• Work collaboratively across matrixed leadership environments with Executive Directors, Line of Service leaders, volunteers, and community partners
• Support coordination and alignment efforts that strengthen regional collaboration and mission delivery

Required Qualifications:

• Bachelor's degree in human resources, organizational development, public administration, nonprofit management, community development, or related field, or equivalent combination of education and experience
• Experience in volunteer management, workforce planning, community engagement, nonprofit operations, or related mission-driven work
• Strong relationship management, facilitation, and partnership development skills
• Ability to work effectively within matrixed leadership environments and across multiple teams and stakeholders
• Strong organizational, communication, and project coordination abilities
• Ability to translate operational needs into actionable engagement strategies and processes
• Proficiency in Microsoft Office and related workforce or volunteer management systems

Preferred Qualifications:

• Experience working in community resilience, preparedness, or community mobilization initiatives
• Experience developing volunteer leaders or community-based leadership structures
• Familiarity with Red Cross mission areas, volunteer systems, or disaster cycle services
• Experience supporting cross-functional leadership coordination and regional initiatives
• Experience working with rural,…