Pediatric Nurse; RN​/LVN - Dallas office

Job Description

We are seeking an EXPERIENCED PEDIATRIC NURSE to join our team!

This is a demanding position that requires phone triage and leadership experience. Good communication skills are a must. You will assist the nurse manager in daily tasks and be in a leadership role while working with our other phone triage nurses. Must be able to type 40 wpm. You will provide healthcare services, under the supervision of a physician. Job duties include but not limited to:
Telephone triage, medical forms, performing procedures, parent education, prior authorizations, referrals, rooming patients, and assisting the physician as needed. Must be able to travel to the Dallas, Frisco, and Mesquite offices as needed. LVN's and RN's welcome.

SUMMARY: This position is primarily responsible for providing general nursing care to patients, providing information to parents/caretakers, and performing procedures and duties as directed by the physician.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned.

• Telephone Triage:
  Interviews parents/caretakers, records information into the patient chart, responds appropriately as directed in Forest Lane Pediatrics phone triage protocol (Barton Schmitt Pediatric Protocol), obtains physician instructions/orders as needed, and sends prescriptions to the pharmacy as approved by the physicians.
• Listens to, documents, and assists physicians with after-hours phone messages.
• Routes patients to the emergency departments and assists with hospital admissions as directed by the physician.
• Works on assigned “buckets” throughout the day.
• Checks and responds to nurse and forms emails throughout the day.
• Provides parent education for vaccines, procedures, and home care as approved by the physician.
• Completes FMLA’s, physical, school, daycare, and miscellaneous forms. Generates barcodes for documents. Obtains physician signatures.
• Writes detailed letters as directed by the physician to schools, daycares, parent’s work, insurance companies, etc.
• Works closely with the medical assistants to ensure all physician orders are carried out. Examples:
  Speech, Occupational, & Physical Therapy, Upper GI’s, Ultrasounds, Home Phototherapy, or any procedure that must be scheduled.
• Assists front office staff and physicians with referrals to specialist and provides pertinent records.
• Assists physicians in the rooms as needed.
• Assists medical assistants as needed to maintain a smooth and efficient flow to the physicians work day. Example:
  Rooming patients, helping with procedures, and obtaining vital signs.
• Performs invasive procedures as directed by the physicians. Examples:
  Urine catheterizations, burn debriding, injections, etc.
• Operates equipment to administer routine diagnostic tests, prepares requisitions for testing at other laboratories, calls for specimen pick-ups, and informs parents/caretakers of results.
• Prints orders (x-rays, EKG’s, etc.) and gives patients/parents directions to proper facility.
• Obtains any necessary prior authorizations needed for above procedures.
• Obtains any necessary prior authorizations needed for prescription medications.
• Maintain/manage relationships with parents, caretakers, and other healthcare facilities.
• Performs closing duties, including but not limited to:
  Clearing all possible “buckets”, ensuring all orders and phone triage calls have been completed, responded to all emails in a timely manner, confirming all STAT labs and procedures have been received and completed, and lock up triplicate prescription cabinet.
• Reports directly to the Nursing Supervisor or Physician.

COMPETENCIES:

• Problem Solving – Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem solving situations. Uses reason even when dealing with emotional topics.
• Customer Service – Maintains courteous and polite behavior with patients and parents. Responds promptly to customer needs. Treats people with respect.
• Communication – Speaks clearly and respectfully. Writes/types clearly and informatively. Listens and gets clarification. Responds well to…