Animal Care Specialist-HUB

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Full Time Dallas, TX, US

2 days ago Requisition

Operation Kindness Humane Society is seeking an Animal Care Specialist-Hub to join our team! Operation Kindness is a pioneer in Texas for assisting animals in need of veterinary care, companionship and most of all, a home. We operate a lifesaving animal welfare organization, helping pets and people.

The schedule is Tuesday, Wednesday, Friday, and Saturday, from 7:00 a.m. to 6:00 p.m.

This position is located at Operation Kindness HUB-(located in Dallas near I-30 and N. Westmoreland Rd)

We provide a fun and rewarding work environment with excellent benefits. Both weekend days and holiday availability is required. Hourly employees receive time and a half pay if scheduled to work on 10 company designated holidays.

Details about the role:

REPORTING RELATIONSHIP: Animal Care and Support Manager-Hub and Animal Care Specialist Lead – Hub

POSITION OVERVIEW
:
The Animal Care Specialist-Hub is responsible for providing daily care and support for animals housed at the Operation Kindness Lifesaving Partnerships Hub. This position ensures animals receive proper husbandry, enrichment, sanitation, disease prevention, and basic medical care while maintaining a clean, safe, and organized environment.

The Animal Care Specialist-Hub works closely with rescue partners, transport teams, Community Initiatives staff, and other Operation Kindness departments to support lifesaving efforts for shelter pets and community-owned animals. The Animal Care Specialist-Hub position serves as the foundation of the Animal Care Specialist-Hub career ladder and is designed to prepare staff for advancement to the Animal Care Specialist-Hub 2 role through completion of required training, competency evaluations, and performance milestones.

POSITION RESPONSIBILITIES:

General Responsibilities:

• Follow all Operation Kindness safety, sanitation, and disease prevention protocols.
• Report animal welfare concerns, suspected abuse, neglect, or unsafe conditions immediately.
• Attend required trainings and staff meetings.
• Maintain professional and positive working relationships with staff, volunteers, partners, and clients.

Essential Job Duties

• Clean, disinfect, and maintain animal enclosures according to SOPs.
• Feed animals according to approved feeding plans and special diet instructions.
• Ensure animals have continuous access to fresh water.
• Administer medications and treatments as trained and assigned.
• Monitor animal health and behavior and promptly report concerns.
• Walk, exercise, and provide enrichment opportunities for animals.
• Assist with daily playgroups and behavior activities.
• Perform animal handling and restraint for medical procedures and evaluations.
• Assist with intake processing, animal movement, and transport operations.
• Maintain accurate kennel cards, animal identification, and PetPoint records.
• Wash, fold, and restock laundry.
• Clean and sanitize bowls, toys, crates, and equipment.
• Maintain organization of storage, laundry, kitchen, and common-use areas.
• Assist Community Initiatives and Pet Pantry operations as needed.
• Perform opening and closing procedures, including animal welfare and security checks.
• Complete additional duties as assigned.

CAREER DEVELOPMENT PROGRAM

The Animal Care Specialist-Hub role is a developmental position designed to prepare employees for promotion to Animal Care Specialist-Hub 2.

Phase 1 – Animal Care and Kennel Operations

• Cleaning and sanitation procedures
• Animal feeding and watering procedures
• Dog walking and enrichment
• Playgroup participation
• Laundry and dishwashing procedures
• Fear Free Certification
• Dise…