Compliance Coordinator

The Dallas Children's Advocacy Center is seeking an experienced Compliance Coordinator for the Operations Department.

GENERAL DESCRIPTION:

Serves as the agency’s coordinator for compliance operations, accreditation readiness, and quality assurance support, ensuring consistent adherence to required standards, including CACTX, National Children’s Alliance (NCA), HIPAA, and grant compliance obligations.

Reporting to the Director of Compliance and Performance Outcomes, this role provides ongoing operational support of compliance activities, including tracking training completions, documentation readiness, quality assurance reviews, and compliance reporting support.

ABOUT DCAC:
The mission of the Dallas Children's Advocacy Center is to improve the lives of abused children in Dallas County and to provide national leadership on child abuse issues. DCAC is a non-profit organization and the only agency of its kind in Dallas County, working in agreement with public and private agencies to investigate, prosecute, and provide healing services for child abusecases in Dallas County.

We reduce the victimization of the child, remove barriers to investigation and treatment, and enhance criminal prosecution with our distinctive multidisciplinary and united approach to these complex and severe cases, all at no cost to our clients. Each year, DCAC serves over 13,000 children and their non-offending family members.

We are a national and international leader in the Children's Advocacy Center movement, recognized for our expertise in the identification, investigation, and prosecution of child abuse cases; cutting edge clinical services and programs for the victims and their non-offending family members; and our community and professional training programs.

ESSENTIAL DUTIES AND

KEY RESPONSIBILITIES:

Compliance, Quality Assurance & Accreditation Operations:

Support maintenance, reviewing, and monitoring of agency policies and standard operating procedures to ensure alignment with CACTX, NCA, HIPAA, and other regulatory requirements.

Support annual strategic review and assessment processes by organizing inputs, tracking progress indicators, and compiling required documentation.

Support agency-wide compliance with accreditation, regulatory, and funding requirements, including CACTX, NCA, HIPAA, and grant obligations, under the direction of the Chief of Staff and HIPAA Security Officer.

Support compliance readiness by tracking required training completion, certifications, and documentation using the learning management system (LMS) and other established systems; identify and communicate gaps to appropriate leaders for resolution.

Implement structured tracking systems to support compliance monitoring, accreditation readiness, and site visit preparation.

Oversee organizational process to track continuing education (CEU) and other compliance requirements to identify gaps.

Support administrative components of compliance processes, including tracking attendance and ensuring completion documentation is recorded.

Conduct routine reviews of documentation, training records, and compliance materials to ensure accuracy, completeness, and alignment with required standards.

Identify patterns of inconsistency or recurring gaps and communicate findings to the Director of Compliance and Performance Outcomes.

Support accreditation site visit preparation by conducting internal readiness reviews and validating that documentation and practices align with CACTX, NCA, and HIPAA standards.

Assist in preparing reports for executive leadership, accreditation bodies, funders, and the Board by organizing and synthesizing compliance information.

Records:

Serves as Custodian of Records, including accepting and signing for subpoenas addressed to the Custodian…