Quality Manager

Plant Leadership Role | Manufacturing / Plastic Injection Molding

Quality Manager

The Quality Manager is responsible for leading and continuously improving the plant’s quality systems and performance to ensure customer requirements for products and services are consistently met. This role drives quality metrics, reduces process and product variation, resolves customer quality issues, and leads a team of Quality Technicians to support operational excellence.

The Quality Manager partners closely with plant leadership, Engineering, National Quality Engineering (NQE), and cross‑functional teams to embed quality standards, support new product introductions, and prevent recurring quality issues.

• Communicate quality requirements and ensure effective training across the plant
• Achieve and maintain compliance with customer requirements, Rehrig quality standards, and internal processes
• Partner with NQE to implement and sustain quality standards
• Escalate unachievable requirements and support deviation adoption when needed
• Manage external certifications and compliance activities (where applicable)

• Lead the plant to achieve internal quality metrics (NCP, scrap, TL defect rates, case closure timing, etc.)
• Develop and execute documented improvement plans to drive year‑over‑year performance gains
• Deliver standard quality reports accurately and on time (Quality Scorecards, NCP, case metrics, internal actions)
• Use SPC and data analysis to identify variation; partner with Engineering to eliminate root causes and improve Cpk

• Train plant personnel on new product quality requirements prior to production launch
• Support validation activities including GR&R, process capability studies, material and product testing, and trials
• Ensure ongoing compliance to documented product and process requirements
• Manage and close plant action items related to NPI activities on time

• Lead containment, root cause analysis, and corrective actions with urgency and discipline
• Manage communication with internal teams and customers as required
• Verify corrective actions are fully implemented and effective in preventing recurrence
• Perform or oversee post‑implementation audits to confirm sustainability

• Lead, coach, and develop a team of 6–10 Quality Technicians
• Establish clear accountability, standard work, and performance expectations
• Manage schedules to support business needs and work‑life balance
• Ensure standard work is followed to meet plant quality goals

• Bachelor’s degree in Science or Engineering preferred (not required)
• 5+ years of Quality Management or Quality Control experience
• Strong preference for experience in Plastic Injection Molding
• Proven experience managing and developing quality teams
• Hands‑on experience with quality and risk tools:
  • SPC, DMAIC, APQP, PPAP, FMEA, DOE, Six Sigma, Flow Charting
• Ability to build and implement quality processes from the ground up
• Strong collaboration skills across engineering, operations, and leadership teams