Lead QA Engineer

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We are seeking an experienced QA Lead / Manager to build, lead, and scale our quality assurance function. In this role, you will oversee a team of QA Engineers and Analysts, ensuring the delivery of high‑quality, secure, and reliable fintech products. You will define testing strategies, improve processes, and collaborate closely with engineering, product, and compliance teams.

We’re proud to be the nation’s largest minority‑led, tech‑savvy lender for small businesses and commercial real estate. As a certified Community Development Financial Institution (CDFI) and Community Development Entity (CDE), our mission is all about creating economic opportunities and fueling growth for small business owners and their communities. Join us as we pave the way with innovative financing and financial education!

• Lead, mentor, and manage a team of QA engineers and analysts, including performance reviews, career development, and day‑to‑day support.
• Define and execute the QA strategy across manual and automated testing, aligned with business goals and regulatory requirements.
• Establish and improve QA processes, standards, and best practices (test planning, test case design, defect management, reporting).
• Oversee test execution for web, mobile, and API‑based applications, ensuring comprehensive coverage.
• Drive test automation initiatives, including framework selection, implementation, and maintenance.
• Collaborate with engineering and product teams to integrate QA into the development lifecycle (CI/CD pipelines).
• Ensure compliance with fintech‑specific standards such as security, data privacy, and audit readiness (e.g., SOC
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• Monitor quality metrics (defect rates, test coverage, release readiness) and report on product quality to leadership.
• Manage release quality gates and sign‑off processes.
• Identify risks early and proactively recommend mitigation strategies.

• 5–8+ years of experience in software quality assurance, with at least 2+ years in a leadership role.
• Strong experience with both manual and automated testing methodologies.
• Hands‑on experience with test automation tools (e.g., Selenium, Cypress, Playwright, or similar).
• Experience testing APIs using tools like Postman or REST Assured.
• Familiarity with CI/CD tools (e.g., Jenkins, Git Hub Actions, Git Lab CI).
• Experience working in Agile/Scrum environments.
• Strong understanding of defect tracking tools (e.g., Jira).
• Excellent leadership, communication, and stakeholder management skills.
• Programming/scripting skills (JavaScript, Python, Java, or similar).

• Reduced defect leakage to production.
• Increased automated test coverage and reduced regression cycles.
• Improved release confidence and on‑time delivery.
• Strong team engagement and retention.
• Effective collaboration with Product Management, Business, and Engineering.

• Experience in fintech, banking, or regulated environments.
• Knowledge of…