Quality Engineering Technician

Koya is always looking for curious and passionate individuals who want to join a fast‑paced team for a career in transforming venous and lymphatic care through innovative people‑centric technologies that improve lives and empower self‑care. Koya values integrity, humility, hard‑work, camaraderie, and fun. We offer a base + bonus compensation package, and a competitive benefits program.

The Quality Engineering Technician is responsible for performing inspections of returned goods for root‑cause analysis and product/process improvement, as well as other QE‑related functions, under the direction of the Quality Engineer. Technician documents, tests the function of, inspects, disassembles, and performs measurements on returned electro‑mechanical products. Performs a variety of additional tasks in support of quality engineering, involving inspection and analysis of returned product, as well as supporting product refurbishment.

Works under general supervision. A certain degree of creativity and latitude is required. This position will report to the Quality Engineer in the quality department. The role is full time and will work in our Dallas, TX location.

The essential functions include, but are not limited to the following:

• Read drawings, wiring diagrams, instructions, inspection and manufacturing documentation to inspect products and components of medical devices.
• Under the direction of the Quality Engineer, interpret documented customer complaints to support root‑cause analysis.
• Under direction of the Quality Engineer, test and analyze products returned through the Returned Material Authorization (RMA) system by testing functionality, inspecting and measuring outputs of electronic circuits, disassembling devices to search for flaws, etc.
• Perform inspection of in‑process materials and release of assembled medical devices.
• Document and notify supervisor and engineering of product discrepancies.
• Assisting in Nonconformance Report (NCR) creation and follow‑up.
• Maintaining inspection and nonconformance records for trending analysis.
• Follow cGMP and ISO requirements.
• Assist in technical functions related to product refurbishment.
• Maintain the inspection work area, documentation, and equipment in a clean and orderly condition and follow prescribed safety regulations.

Education, Experience and Training

• 2+ years of Quality Inspection or QE/Engineering Technician experience in a medical device or similar regulated environment (e.g., aeronautical), or in the electronics or automotive industries.

• Understanding of simple mechanical systems and materials.
• Basic electrical knowledge, including use of a multimeter.
• Demonstrable knowledge of GMP processes/procedures.
• Basic computer skills with MS Office (Outlook, Word, Excel).
• Ability to use precision measuring devices such as calipers, pin gauges, micrometer.
• Manual dexterity and hand‑eye coordination needed to inspect medical devices, subassemblies, and components.
• Ability to perform unaided and microscopic visual inspection.
• Some lifting to 40 lbs.
• Capability to use equipment such as microscope, mechanical and electrical assembly tooling & fixtures, adhesive dispenser, tweezers, crimpers, cutters and hand tools.
• Good teamwork, communication and interpersonal skills. A demonstrated commitment to company values.

Continuous Improvement, Problem Solving, Service Focus, Collaboration & Team, Communication, Change Agility, Mission & Vision Focus, Stewardship

Setting targets for performance in ways that align with Koya’s corporate goals and vision. Organizing workflow and ensuring that employees understand their work and priorities.

Monitoring employee productivity and providing constructive feedback and coaching. Hiring, training and developing team members. Assessing employee performance and achievement of goals. Leading, motivating and empowering staff.

The physical functions described here are representative of those that must be met by an employee to successfully perform the essential…